Senior Call Center Operations Leader
Melaleuca: The Wellness Company
Melaleuca: The Wellness Company is seeking a Workforce Management Leader to guide the WFM team, forecast demand, and optimize staffing and performance across the call center. You will partner with managers to handle peak periods, improve service levels, and drive financial results while maintaining excellent customer care. The role emphasizes leadership, data-driven decision making, and cross-functional collaboration to support membership growth and retention.
#J-18808-LjbffrVacancy posted 1 day ago
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