Assistant Executive Housekeeper - Aria

Las Vegas, Nevada The SHOW Comes Alive At MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. The Job As the Assistant Executive Housekeeper at Aria, you will play a vital leadership role in ensuring our world-class standards of cleanliness and service are upheld throughout assigned areas of the resort. You’ll oversee daily operations, lead and support a dedicated team, and help create the flawless environments that define the Aria guest experience. This is an opportunity to grow your career in luxury hospitality while making a meaningful impact behind the scenes at one of Las Vegas’ premier destinations. The Day-to-day Oversee assigned operational functions in alignment with the strategic plan and vision for the department, division, and property. Ensure the consistent delivery and measurement of guest service standards within Housekeeping, adhering to the company’s established guidelines and expectations. Lead the research, development, evaluation, and implementation of new products, services, technologies, and processes to maintain a competitive edge and meet evolving guest needs in the dynamic hospitality and gaming environment. Manage all Human Resources responsibilities for Housekeeping, including recruitment, performance management, and employee relations. Mentor and coach Housekeeping Floor Managers, providing them with additional responsibilities and development opportunities to promote career growth. Assume full responsibility for the Executive Housekeeper’s duties in their absence. Foster a team-oriented culture, emphasizing the importance of delivering exceptional service and maintaining a commitment to excellence. Ensure compliance with guest service standards, departmental policies, and procedures, identifying and correcting inefficiencies or issues that hinder service excellence. Oversee accountability processes, ensuring adherence to budgetary guidelines, company policies, departmental standards, and legal requirements. Manage both short- and long-term departmental objectives, documenting and communicating any issues that could impact future goals to the Executive Housekeeper. Continuously assess staffing levels based on business demands and recommend appropriate adjustments. Respond promptly and professionally to guest interactions, ensuring effective problem resolution and positive guest experiences. Conduct daily room inspections to verify that Housekeeping Floor Managers and Guest Room Attendants meet sanitation and quality standards. Train and support Housekeeping Floor Managers to perform room inspections in accordance with quality assurance guidelines. The Ideal Candidate Bachelor degree preferred 2+ Years of Prior Relevant Experience in Housekeeping or EVS 1+ Years of Prior Relevant Supervisory experience in a Union (bargaining unit) property Bilingual in Spanish highly preferred The Perks & Benefits Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off-shift. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. View Job Description: Are you ready to JOIN THE SHOW ? Apply today! #J-18808-Ljbffr MGM Resorts International