Program Management Specialist

Position Overview The University of Maryland, Baltimore County (UMBC) is seeking a Program Management Specialist I for the Department of Modern Languages, Linguistics and Intercultural Communication (MLLI). The Program Management Specialist provides comprehensive administrative and programmatic support to the Department Chair, Associate Chair, Graduate Program Director, Undergraduate Program Director, Intercultural Living Experience ProgramDirector, faculty, and students. This role is essential to ensuring the department operates efficiently and maintains strong connections across campus and with external partners. The incumbent serves as a primary liaison between the department and campus units, community partners, and students, and coordinates advising and daily administrative operations. Responsibilities Departmental and Class Scheduling, Room Reservation, Enrollment and Course Management – Coordinate semester course scheduling by preparing templates, building and updating records in PeopleSoft, and resolving discrepancies. Collaborate with coordinators, the Registrar’s Office, and other departments on cross‑listed courses, room assignments, and scheduling conflicts. Troubleshoot scheduling issues, reserve classrooms, and secure spaces for departmental events. Run REX reports and enter enrollment data into Excel for distribution to the Department Chair and coordinators. Student Support and Advising Coordination – Assign faculty advisors to undergraduate majors and minors, provide general advising support, and assist with orientation inquiries, placement, and course permissions. Advise students on fulfilling language requirements, process waivers or proficiency documentation, and update degree audits in PeopleSoft. Administrative Support to Department Leadership – Maintain calendars, schedule meetings, and prepare reports. Collect, analyze, and present data to support strategic planning, assessment, and reporting. Student and Public Inquiries – Respond to inquiries from prospective, current, and former students, parents, and campus partners via email, phone, and in‑person communication, providing accurate program information. Event Planning and Coordination – Lead and advise on all aspects of event planning, including logistics, promotion, cross‑campus collaboration, and post‑event assessment. Liaise with Office of Institutional Advancement, University Communications, Event and Conference Services, Facilities Management, and others as needed. Order catering, set up the conference room, and manage related resources. Coordination of Office, Resources, Communications and Outreach – Order office supplies and keys, request cleaning, maintain office hours schedules, update listservs, MLLI website and social media. Strengthen communication channels with internal and external audiences, and monitor conference room instructional technology. Other duties as needed . Required Minimum Qualifications Bachelor’s Degree Two years experience in administrative staff work Preferred Qualifications Experience with MS Office (Excel, Word, PowerPoint), DocuSign, Canva, and cloud-based UMBC alternatives (Google Sheets, Slides, Box Docs and Forms). Experience with PeopleSoft. Ability to communicate professionally and effectively both orally and in writing. Ability to proofread and edit written documents. Ability to interact collaboratively with internal and external parties in a courteous and efficient manner. Salary Pay Range 10 (minimum: $23.08 per hour / maximum: $30.57 per hour) based on the University System of Maryland (USM) Pay Program. Hours Full‑time Type Regular FLSA Status Nonexempt Benefits UMBC offers a rich benefits package including leave, tuition remission and additional benefits. 14 Days of Annual Leave (increases with years of service) 15 Days of Sick Leave 15 Holidays 3 Personal Days 8 credit hours per semester tuition remission Tuition remission for eligible dependents after two years of full‑time employment Life and disability insurance Retirement/Pension plan Professional development opportunities Wellness opportunities and more Equal Opportunity Statement UMBC is an affirmative‑action/equal‑opportunity employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. Background Screening Statement A background check will be required. Accommodation If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at View phone number on click.appcast.io or MD TTY Relay Service View phone number on click.appcast.io between 8:30 a.m. and 4:00 p.m. Monday through Friday. Work Authorization Applicants must be authorized to work in the United States as required by the 1986 Immigration Act. Acceptable documentation will be required upon hire. Telework A limited telework schedule may be available. Title IX UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for the Title IX Coordinator, please visit the university website. #J-18808-Ljbffr