Food Service - Associate

Food Service Associate at The Florida AquariumJoin our team at The Florida Aquarium as a Food Service Associate! We are looking for friendly and reliable individuals to provide great customer service to guests and leave a lasting impression!What We Offer:Competitive payPart of a tip poolFlexible schedulingA fun and dynamic work environmentOpportunities for growthReduced meals during shiftsFree Aquarium membership and tickets for family and friendsPosition Title: Food Service AssociateReports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)ResponsibilitiesLive out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.Supports restaurant prep (FOH and line) for daily operation.Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.Participates in safety logs including food temperatures, rotation and waste as necessary.Ability to express knowledge of alcoholic drinks and bartending techniques with guest service in mind.Maintain a safe environment by serving guests responsiblyEnsures proper uniform, hygiene, hand-washing and glove use with self.Maintains a SSAfe work environment by abiding to all SSAFETY rules.Follows through daily prep and items lists, as assigned.Actively helps to support operation in assigned role, supporting holes as necessary.Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.Remains knowledgeable of all menu items, prices and specials for sharing with guests.Perform other tasks as deemed necessary.Maintains a clean, safe and organized work environment.Uphold and demonstrate a complete understanding of company policies and procedures.Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.Job RequirementsStrong interpersonal and communication skills.Exceptional problem solving/decision making skills combined with the ability to be organized.Demonstrates the ability to remain flexible in a fast-paced environment.Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.Ability to work varied hours/days, including nights, weekends and holidays, as needed.Previous ExperienceNone RequiredSSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.Compensation and BenefitsEligible for overtime pay.On-Demand Pay Program: Get access to a portion of earned wages before payday.Meal Plan & Employee Discounts at applicable locations.Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).Tuition Discount through Partnership College.Up to 8 hours of Bereavement LeaveHoliday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.