Events Staff

Job Description

Job Description

• • • LocationMemphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104, United States
    • Base Pay$12.00 - $12.00 / Hour
    • Job CategoryMemphis Sports & Events Center
    • IndustryEvent Staff, Event Management, Events
    • Employee TypePT Non-Exempt

    Description

    Essential Duties and Responsibilities

    • Serve as a Box Office representative, Ticket Taker, Usher and/or Court Monitor pending event needs and per assignment

    • Have familiarity with general MSEC offerings and day-of event details

    • Ensure adherence to MSEC policies, rules and procedures

    • Deliver exemplary customer service

    • Respond to all incidents, accidents, injuries and altercations

    • Help resolve guest concerns and/or direct to the appropriate Manager

    • Maintain calm during fast-paced and/or stressful situations

    Roles

    • Box Office: Help transact day-of ticket sales via computer software system, processing credit cards and handling cash

    • Ticket Taker: Ensure proper entry to the event by scanning tickets and welcoming guests to the facility

    • Usher: Help direct guests through the building while offering general customer assistance and monitoring assigned areas

    • Court Monitor: Monitor assigned courts and spaces to ensure smooth event operation

    • Event setup/teardown: Move/stack/unload/load equipment required for the event

    Requirements