Front Office Specialists (Hastings)
Aza Health
Front Specialist
This is a full time position. Monday-Thursday 8:00 am-6:30 pm
Position Summary
The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.
Position Responsibilities
- Greet patients in a polite, prompt and helpful manner.
- To receive and take accurate telephone messages.
- Strong interpersonal communication skills to support team efforts to the organization.
- Direct customers to the appropriate resources when necessary.
- Assist patients with necessary paperwork as needed.
- Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
- Informs appropriate nursing staff of the patient's arrival.
- Enters all information and verifies information for billing and records purposes.
- Translation Confirming appointments
Vacancy posted 2 days ago
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