Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Step Up. Dive In. Keep Critical Systems Flowing. Field Service Technician | Germantown, MD If you’re the kind of technician who thrives in the field — someone who enjoys solving problems hands‑on, working independently, and supporting essential operations — this role was built for you. As a Field Service Technician, you’ll be the expert customers rely on to inspect, troubleshoot, repair, and maintain pumping and diesel‑driven equipment. Your work will directly support critical infrastructure, customer success, and safe, reliable water movement. This is a role for someone who wants responsibility, autonomy, and meaningful impact. Why This Role Is Different You’ll work independently at customer sites — because your technical expertise matters You’ll receive strong training, hands‑on experience, and opportunities for long‑term growth You’ll be part of a global leader solving the world’s most critical water challenges You’ll support real‑world operations that rely on safe, dependable pumping systems What You’ll Be Doing Performing routine inspections, preventative maintenance, and service on Godwin fleet equipment Troubleshooting diesel engines, pumps, and electrical systems Rebuilding diesel engines and pump ends Assisting with pump system setup and start‑up at customer job sites Conducting equipment damage assessments and reporting findings Testing repaired equipment for proper function and quality Performing preventative maintenance on company vehicles and shop equipment Using computer‑based diagnostic tools Participating in a weekly on‑call rotation to support customers after hours Supporting Xylem Watermark volunteer activities Where You’ll Make an Impact You’ll operate from the Germantown service location and travel daily to customer sites throughout the region — supporting essential pumping and water movement operations across industries. Travel You Can Expect Daily travel using a company vehicle Home daily (no regular overnight travel indicated) What We’re Looking For 3–5 years of diesel, mechanical, or related technical experience, or equivalent training Strong understanding of mechanical repair practices, tools, and troubleshooting Ability to diagnose both basic and complex mechanical/electrical issues Valid driver’s license with a good driving record Ability to obtain a DOT Medical Card CDL‑B preferred (not required) Experience with pump station electrical controls, DC circuits, and component testing is a plus Ability to work independently and communicate professionally with customers What We Offer The estimated salary range for this position is $30 to $34/hour.Starting pay is dependent on multiple factors, such as skills and experience. 20 days PTO from the start and paid holidays Generous retirement savings plan Customizable health, dental and vision insurance (eligible on first date) Career progression plans Reward and recognition programs Paid parental leave The Kind of Technician Who Thrives Here You take initiative. You enjoy hands‑on work and solving real problems in the field. You communicate clearly, take safety seriously, and adapt quickly to changing environments. You want a role where your skills matter — and where your impact is felt every day. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affiantive Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology!

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