Clinical Operating Director, Behavioral Health

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Summary
**This is a hybrid role so must live in NY - Long Island, Westchester, NYC areas**

**Active clinical New York license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice**

**This is a hybrid role so must live in the Westchester/Long Island/NYC area and have the ability to travel to our MH sites in Forest Hills, North Babylon, Mamaroneck, Seldon, Riverdale, Syosset, Bensonhurst, Commack, Rockville Centre**

Lead a state-based mental health practice serving thousands of children and adolescents. Own clinical operations, drive utilization, and build a high-performing team of therapists and psychiatrists while maintaining your clinical roots.


As a Clinical Operating Director, you will own the day-to-day clinical operations for a state-based mental health pod serving thousands of patients annually. You'll drive utilization, patient access, intake workflows, and operational performance while maintaining your clinical credibility as a licensed supervisor and mentor to your team.


This is a hands-on role for a senior clinician who wants to scale impact beyond the therapy room without abandoning clinical practice or supervision.


This role reports to VP - Behavioral Health.

Description

Responsibilities:

Clinical Operations & Team Leadership

• Lead a state-based pod of 30-50 clinical FTEs (therapists, psychiatrists, psychiatric NPs)

• Provide board-approved clinical supervision to pre-licensed and newly licensed clinicians per state requirements

• Coach and develop therapists and psychiatrists; build a culture of clinical excellence, peer learning, and evidence-based practice

• Hire, onboard, train, mentor staff therapists

• Monitor clinical outcomes, functional assessments and drive continuous improvement

Utilization, Access & Adherence to clinical protocols

• Own provider utilization and scheduling efficiency-drive billable time to 75-90% while protecting clinician wellbeing

• Oversee patient intake, triage, and therapist-patient matching to optimize clinical fit and reduce no-shows

• Manage referral flow from PM Pediatrics urgent care, pediatricians, schools, and third-party platforms

• Drive visit volume growth and revenue per FTE targets while maintaining clinical quality

• Work with mental health leadership team to develop and implement innovate programs across the service line

Why This Role is Compelling


Scale & Impact

• Lead a pod-exponentially greater impact than individual clinical practice

• Build a high-performing team of 30-50 clinicians delivering evidence-based care to children and families in high-need markets

• Help PM Pediatrics scale nationally over the next 24 months

Clinical + Operational Leadership

• This is not a "clinical operations coordinator" role. You'll own P&L contribution, utilization targets, and revenue growth while maintaining clinical credibility and supervision responsibilities.

• Rare opportunity to lead as a clinician-operator: respected by your clinical team while driving business performance

Autonomy & Ownership

• You'll own your pod's performance: hiring, scheduling, utilization, patient experience, and quality outcomes

• Freedom to pilot innovations, launch specialty programs, and shape clinical operations within your market

Growth Trajectory

• PM Pediatrics is scaling aggressively. High performers will have opportunities to take on multi-state leadership, enterprise functional roles, or new market launches.

• Direct exposure to executive leadership, board members, and strategic decision-making

Target Compensation: $150,000 - $190,000


The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

#LI-KM1

Qualifications

Qualifications


Must-Haves:

• Active clinical license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice and Medicaid enrollment in the state (s) of practice
  
  

• 5+ years of post-licensure clinical experience in mental health or behavioral health settings
  
  

• 3+ years of leadership experience in clinical operations, practice management, or team leadership
  
  

• Experience in pediatric or adolescent mental health settings (outpatient clinics, school-based programs, integrated care)
  
  

• Proven ability to drive utilization, scheduling, and operational performance in healthcare settings
  
  

• Strong business acumen: Demonstrated proficiency in data management and analytics including creating reports, spreadsheets and presentations, reading and comprehending P&L statements, making data-driven decisions
  
  

• Clinical credibility: therapists and psychiatrists respect you as a clinician, supervisor, and mentor
  
  

• Comfort with technology: proficiency with EMRs, telehealth platforms, scheduling systems, and analytics dashboards
  
  

Work Environment & Location Requirements

• Hybrid model : combination of on-site presence (clinic locations, supervision sessions, team meetings) and remote work (administrative tasks, telehealth oversight)
  
  

• Markets : New York or New Jersey
  
  

• Travel : minimal (within-state pod visits as needed)
  
  

Nice-to-Haves:

• Multi-state licensure (especially for virtual care leadership)
  
  

• Direct experience with value-based care, payer contracting, or population health management
  
  

• Track record scaling clinical operations (growing teams, launching new programs, entering new markets)
  
  

• Specialty expertise in trauma, DBT, perinatal mental health, or other high-need populations
  
  

• Prior experience in urgent care, retail healthcare, or high-volume outpatient settings
  
  

Compensation:
Compensation Dependent Upon Location and Experience

The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.