Work At Home-Credentialing Advocate
$16 - $20 per hourSagility
Job title Work At Home-Credentialing Advocate About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work At Home-Credentialing Advocate Job Description: Elevate Your Career with Sagility Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service. Become Part of a Team That S.O.A.R.s! At Sagility, our culture is built on four core values: S Spark Curiosity We continuously learn, ask questions, and seek smarter ways to improve healthcare operations. O One Team, One Direction We collaborate across teams and geographies to deliver results that matter. A Action for Results We move with urgency, accountability, and purpose. R Right by the Right Purpose We act with integrity and always do what's right for members, providers, and each other. If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day. What You Will Do As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards. Key Responsibilities
- Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
- Maintain accurate and up-to-date provider records within credentialing systems
- Track expiration dates for licenses, certifications, and malpractice insurance
- Prepare credentialing and recredentialing files for review and approval
- Communicate with providers to obtain required documentation and resolve discrepancies
- Support audits, accreditation reviews, and compliance reporting
- Ensure adherence to company policies and regulatory standards
- Respond to internal and external credentialing inquiries in a timely and professional manner
- Perform data entry and administrative support related to provider enrollment
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Ability to maintain confidentiality and handle sensitive information
- Previous administrative, healthcare operations, or data entry experience in the healthcare environment
- Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
- Basic understanding of healthcare compliance or regulatory requirements
- Attention to Detail
- Analytical Thinking
- Time Management
- Customer Service Orientation
- Integrity & Confidentiality
- Documentation discipline
- Ability to make compliant decisions under pressure
- Reliability
- Ownership/Accountability
- $16.00/hr.-$20.00/hr plus performance-based incentives
- Paid virtual training
- Comprehensive medical, dental, and vision coverage (after 90 days)
- Daily Pay option
- Paid Time Off (PTO)
- 401(k) with employer contribution
- Life Insurance, Short-Term & Long-Term Disability
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Employee wellness and engagement programs
- Career advancement opportunities 90% of our leaders began in entry-level roles
- Must be 18 years of age or older
- Minimum of 6 months at a single employer (preferably in healthcare or customer service)
- Reliable attendance, including no absences during the first 90 days
- Flexible availability, including weekends if required
- Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
- Secure, private home workspace
$16 - $20 per hour
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