Senior Broker

Job Summary Senior Broker Location: USA – Cleveland, Emerald Pkwy Division: Group Time Type: Full Time As a Senior Broker at DSV, you will manage and develop relationships with clients to deliver effective and efficient logistics solutions. You will coordinate with internal teams and external stakeholders to ensure timely and cost‑effective delivery of goods while ensuring compliance with all relevant regulations. Duties and Responsibilities Develop and maintain relationships with clients to ensure high level of customer satisfaction Coordinate with internal teams and external stakeholders for timely and cost‑effective delivery of goods Ensure compliance with all relevant regulations and internal policies Manage and develop a team of brokers to achieve business objectives Analyze market trends and develop strategies to improve business performance Negotiate rates and terms with carriers and service providers Provide guidance and support to other team members as required Educational background / Work experience Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field Minimum 5 years of experience in logistics and freight forwarding, including at least 2 years in a supervisory role Proven track record of developing and maintaining successful customer relationships Experience negotiating rates and terms with carriers and service providers Skills & Competencies Excellent communication, negotiation and problem‑solving skills Strong analytical skills and attention to detail Demonstrated ability to lead and manage a team Knowledge of relevant regulations and industry standards Ability to prioritize and manage multiple tasks simultaneously Supervisory Responsibilities Manage and develop a team of brokers Preferred Qualifications Master's degree in Business Administration, Logistics, Supply Chain Management, or related field Professional certification in logistics or supply chain management Language Skills Fluent in English (oral and written) Computer Literacy Proficiency in Microsoft Office Suite, especially Excel and PowerPoint Familiarity with logistics and supply chain management software systems Compensation and Benefits Base pay: $65,000 - $98,000 per year. Compensation determined by experience, location and business considerations. Health benefits include medical, prescription, dental, vision, life insurance, flexible and health spending accounts, short and long‑term disability coverage, and wellness resources. 401(k) plan with company matching contributions up to 5%. Paid time off, paid holidays and additional floating holidays. At‑Will Employment Employees are hired as at‑will employees, except in Montana where termination requires just cause. Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or other protected characteristics. Contact Human Resources at View email address on click.appcast.io for accommodations. #J-18808-Ljbffr DSV Air & Sea Inc.