Live Event Support Technician
Glint Tech Solutions LLC
Job Description
Job Description
Job Title: Live Event Support Technician
Company Overview:
Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada. We are currently hiring on behalf of a leading media & broadcasting client.
Project Description:
Seeking a Live Event Support Technician to support live events at a major DC-area arena (Caps/Wizards/Mystics games, concerts, eSporting events). Role involves Tier 1 IT support and broadcast/A/V assistance, primarily evenings and weekends.
Key Responsibilities:
- Provide real-time IT/broadcast support during live events (nights, weekends, holidays)
- Maintain computer systems, network devices, and broadcast/A/V equipment
- Test, maintain, and fabricate cables and adapters
- Set up and support Zoom, Teams, and WebEx conferencing
- Image and manage endpoints via Intune, AutoPilot, and JAMF Pro
- Deliver Tier 1 support and document resolutions in ticketing system
- Build and maintain SOP guides
Mandatory Skills:
- 3+ years in a Broadcasting/Technical hands-on role
- Hands-on experience with Windows and Mac OS
- Working knowledge of network switches, cabling, and IP configuration
- Understanding of broadcast signal flow (routers, switchers, cameras, RF)
- Ability to work nights, weekends, holidays; lift up to 50 lbs
Nice-to-Have Skills:
- CompTIA A+ Certification
- NetAlly Tool experience
- Arista switch/router experience
- 2110 knowledge
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