Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
In our agency, we believe every day is an opportunity to plan for a brighter future. I’ve had the honor of serving my community for the past 14 years, and being a State Farm agent has truly changed my life both personally and professionally. I was born in Mexico City and moved to Omaha in the mid-90s. Most of my family is still in Mexico, and I visit as often as I can. 

Family means everything to me — my parents taught me to work hard, be honest, and treat others the way I want to be treated. I never imagined I would become an insurance agent, but this career has become one of the most rewarding paths I could have taken. It has allowed me to build deep connections within the community, many of which have turned into lifelong friendships. My incredible team works hard to support our customers across Bellevue, Omaha, Council Bluffs, and throughout Nebraska and Iowa.

We offer a Simple IRA, a hiring bonus, and strong work–life balance. We’re looking for individuals who are hardworking and passionate about making a real difference in the community. If you’re someone who values connection, service, and growth, this is a place where your work can truly matter.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Monica Rodriguez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.