Leasing Consultant

The Leasing Consultant is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospective and current residents, clients, and vendors. The Leasing Consultant is also directly responsible for all sales related functions, which include but are not limited to, the marketing, leasing, content creation, and listing of apartment homes.Marketing:Maintain a detailed understanding of market trends, competitor rents, and product positioningUse Yardi CRM, Rent Café, and Yardi Voyager property software to track apartment availability and create and review website content ensuring that accurate photos, descriptions and amenities are reflectedMonitor and maintain listings on external marketing sourcesPartner and engage with internal showing agent and external brokers to showcase available apartmentsWalk vacant apartment and show units to ensure they meet the Company’s standards for prospect touringSales:Respond to prospect inquires timely via the CRM platform to incentivize prospects to tour the propertyWarmly greet visitors, prospective renters, and current residents • Provide potential renters with information about the community, available units and amenitiesConduct apartment tours and complete ongoing follow up until a prospect leases or ends their search.Assist current residents with transfers on site as neededAdministrative:Record all telephone, tour and prospect traffic in CRM according to company policyComplete competitive market surveys biweeklyCompile and complete sales report weekly for review by Revenue Manager and Head of LeasingProcess and complete rental applications inclusive of screening and employment/rental verificationsPrepare and complete an apartment lease agreement ensuring all pertinent documents are signed and completed prior to move in.Assist with lease renewal pre calls and renewal conversationsCustomer Service:Build rapport with current residents and provide a high level of customer serviceEnsure property curb appeal is maintained at a high standard at all timesAssist with the planning and execution of resident events quarterlyEnsure resident concerns are addressed timely and follow-up is documentedRequired:Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality)Ability to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residentsAbility to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing)Work Schedule: This position entails a regular work schedule from 9am-6pm, Tuesday through SaturdayMathematical skills to calculate prorated rents, deposits, etc.Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.Basic knowledge of Fair Housing LawsPreferredAssociates or Bachelor’s Degree1 year experience in a property management or sales role.Fair Housing training. #J-18808-Ljbffr Rudin