Senior Business Analyst

Role Description

As a Senior Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.

• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.
• Be a knowledgeable bridge between clients, project managers, and technical staff to define, document, and share clear and actionable business requirements and expected impact.
• Help coordinate a business analyst team’s duties and activities and nurture newer team members by providing guidance and support.
• Analyze, plan, design, document, or make recommendations to improve business processes to support client’s technology goals.
• Lean in as a problem solver, proactively tackling issues as they arise with creativity and resilience.
• Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work.
• Act as a liaison between the Client and Gainwell Technologies technical groups to elicit data, documents, and other information for the Medicaid Management Information System (MMIS).
• Organize and lead business meetings with clients and stakeholders, demonstrating active listening and strong client-facing communication skills.
• Review, monitor, and support the Ad-Hoc Data Request process and the Findings process with stakeholders.
• Develop and deliver internal and external documents, regular/summary reports, flow charts, and others as required.
• Be a subject matter expert in the Medicaid Management Information System (MMIS) to provide end-user support, complete analysis and respond to process design discussions.
• Help verify that all requirements have been met by approving and validating test results.
• Thrive in a collaborative team environment that values independent thinking and encourages each team member to contribute meaningfully while working autonomously.

Qualifications

• 6 or more years of experience in a relevant Business Analyst position.
• 3 or more years of Medicaid and Medicare experience in Claims.
• MMIS experience is essential.
• Knowledge of computer programming concepts such as configuration, development, and batch processing.
• Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools.
• Strong client communication skills translating client needs to actionable objectives through active listening and consultative engagement.
• Strong analytical and business process re-engineering skills.
• Strong executive presence and communication skills to deliver messages to business leaders, clients, and technical personnel.
• A leader who motivates others to action and communicates key technical ideas in a digestible way.
• Comfortable working independently while contributing to a collaborative and supportive team culture.

Requirements

• Fully remote position from most US and Puerto Rico locations only.
• Must be available to support the Client's time zone, Eastern and Atlantic time.
• Video cameras must be used during all interviews and during the first week of orientation.
• The deadline to submit applications for this posting is July 30, 2026.

Benefits

• The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.