Sales consultant

Sales Consultant

John Jones Ford of Salem is looking for a Sales Consultant to join our sales team. This position is responsible for providing exceptional service, product knowledge, and a positive dealership experience. This role focuses on building relationships, understanding customer needs, and helping customers select the right vehicle while upholding the professional standards of John Jones Auto Group.

Key Responsibilities

• Greet customers promptly and professionally upon their arrival at the dealership.
• Engage customers to understand their needs, preferences, and buying motivations.
• Present and demonstrate new and pre-owned vehicles, highlighting features, benefits, and value.
• Conduct thorough product presentations and vehicle walk-arounds.
• Assist customers with test drives following dealership safety protocols.
• Provide accurate information regarding pricing, financing options, warranties, and dealership programs.
• Maintain knowledge of current inventory, incoming units, promotions, and manufacturer incentives.
• Prepare and present purchase proposals in a clear and transparent manner.
• Work closely with Sales Managers and Finance team to ensure smooth deal processing.
• Maintain regular follow-up with prospective and existing customers via calls, emails, and CRM tools.
• Meet or exceed monthly sales goals and performance expectations.
• Uphold John Jones Auto Groups customer service standards and represent the dealership with professionalism.
• Stay informed on automotive trends, product updates, and industry changes.

Qualifications

• Previous automotive sales experience preferred but not required; training provided.
• Strong communication, interpersonal, and customer service skills.
• Ability to build rapport quickly and maintain long-term relationships.
• Professional appearance and positive attitude.
• Self-motivated with the ability to work independently and as part of a team.
• Comfortable using technology, CRM systems, and digital communication tools.
• Valid drivers license with acceptable driving record.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.