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Customer Service Team Lead - Training & Operations

Smart Care Equipment Solutions

Smart Care is seeking a Customer Service Supervisor in Fishers, IN to provide direction, training, and support to Customer Service Agents supporting our field customers. You will ensure the team has tools to deliver professional and high-quality assistance, make decisions on personnel and call center activities, and administer annual performance appraisals. Responsibilities include coaching, improving dispatch practices, updating metrics, resolving customer issues, and delivering ongoing #J-18808-Ljbffr Smart Care Equipment Solutions

Vacancy posted 2 days ago
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