Customer Service Team Lead - Training & Operations
Smart Care Equipment Solutions
Smart Care is seeking a Customer Service Supervisor in Fishers, IN to provide direction, training, and support to Customer Service Agents supporting our field customers. You will ensure the team has tools to deliver professional and high-quality assistance, make decisions on personnel and call center activities, and administer annual performance appraisals. Responsibilities include coaching, improving dispatch practices, updating metrics, resolving customer issues, and delivering ongoing #J-18808-Ljbffr Smart Care Equipment Solutions
- ...and Responsibilities: The team lead position is responsible for... ...providing quality and efficient customer service to customers through the... ..., coaching, counseling, training, and problem solving. Additionally... ...methods to improve area operations, efficiency and service to...OperationsTrainingWork from home
- ...organizations alike. Position Summary The Customer Service Team Lead plays a critical role in supporting... ...Service Manager to establish daily operations, workflows, service standards, and a... ...Service Representatives, assists with training and coaching, handles escalated...OperationsTrainingFull timeRemote workWork from homeHome office
- Follett Higher Education is seeking a Team Lead Customer Service to coordinate the work activities of team members, train staff on company policies, and ensure smooth cashier operations in a remote environment. As lead on duty, you will respond to customer and team concerns...OperationsTrainingRemote job
$21 - $23 per hour
...Fortune Best Workplaces in Financial Services & Insurance Remote Customer Service Team Lead SCHEDULE : Monday, Tuesday,... ...team lead responsible for daily operational oversight, task delegation,... ...needed. Assists with onboarding, training, coaching, mentoring, and development...OperationsTrainingRemote jobTemporary workWork at officeLocal areaMonday to FridayShift workWeekend work$18.22 - $21.86 per hour
...Area Customer Service Coordinator $18.22 - $21.86 per hour Under the... ...Services Manager (ESM) or Area Operations Manager (AOM) this key... ...include vacation, absences, training, implementations, etc. throughout... ...member of the service team by supporting the daily operations...OperationsTrainingHourly payWork experience placementWork at officeLocal areaMonday to FridayShift workWeekend work$18.22 - $21.86 per hour
....22 - $21.86 per hour Area Customer Service Coordinator POSITION PROFILE... ...Manager (ESM) or Area Operations Manager (AOM) this key position... ...include vacation, absences, training, implementations, etc.... ...integral member of the service team by supporting the daily operations...OperationsTrainingHourly payWork experience placementWork at officeLocal areaWorldwideMonday to FridayFlexible hoursShift workWeekend work$60k - $70k
...Wholesale Operations & Customer Experience Coordinator Full-... ...experience designing for leading beauty brands informs... ..., and Production teams, as well as our external... ...recurring questions, service issues and customer... ...operating procedures, training guides, trackers and...OperationsTrainingFull timeShift work$110k - $160k
...AmericasFunction: Client Experience - Customer SupportGeneral Department... ..., Product, Technology, Operations, Risk, and Mizuho’s... ..., Customer Support Team Lead leads the Customer Support... ...channels. The role manages service delivery, client training, inquiry and escalation...OperationsTrainingFull time- ...items. This hourly leadership role helps us wow customers by delivering fast, friendly service and by training crew members to uphold the One Five Below... .... As a store captain in Pennsylvania, you’ll lead front-end operations, open/close procedures, and recruit, coach, and...OperationsTrainingHourly pay
- Customer Services Data Coordinator Reconomy is an international circular economy... ...and processes into everyday operations. We have the tools, talent... ...connected to the wider team. You'll need to live within... ...will be required for meetings, training and team collaboration....OperationsTrainingWork at officeRemote workWork from home
- Alloy is seeking a Customer Enablement Lead to own and scale enablement across the customer lifecycle... ...resources, delivering hands-on trainings, and driving measurable outcomes by reducing... ..., Product Marketing, and Product Operations to ensure seamless customer go-live and...OperationsTraining
- ...Role We're looking for a Founding Customer Strategy Lead to join our lean and formidable team as one of our earliest hires.... ...account and lead onboarding, training, and check-ins that customers actually... ..., consulting, strategy & operations, or an analytical role with heavy...OperationsTrainingWork at officeRemote work
- ...analytics, and activation. We operate at the intersection of... ...a small, high-agency team that moves fast and... ...This is not a traditional customer success role. You will... ...sales pipeline > Lead onboarding and custom implementations... ...onboarding videos, and training materials > Translate...OperationsTrainingWork at office
- ...Customer Support Lead JLL empowers you to shape a brighter way.... ...combining world class services, advisory and technology... ...industry, join our team as we help shape a... ...applications Create and update training documentation for end... ...real estate operations and technologies Experience...OperationsTrainingRemote workHome officeFlexible hours
- ...an Assistant Manager to lead and inspire a busy centre... ..., fun and high-quality customer experience across lanes,... ...amusements. You will coach the team, model great service and ensure smooth operations in a dynamic environment... ...our Centre Manager in Training programme, with bonus...OperationsTraining
- ...advancement Paid time off Training & development Remote Licensed Insurance Customer Service Manager Ann Haviland State... ...Customer Service Manager to lead our remote service team, manage customer relationships... ...manage service operations and maintain team accountability...OperationsTrainingFull timeRemote work
$17.6 - $26.2 per hour
Category/Area of Expertise: Retail Operations Job Requisition: 556488... ...activities to front end and service desk/kiosk associates during... ...staying alert and being aware of customers' actions and behavior. Report... ...service desk/kiosk and if trained, bookkeeper functions Perform...OperationsTrainingLocal areaShift work- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer... ...-on role involves managing a small support team, improving workflows in Zendesk, and...OperationsTrainingFlexible hours
- ...contact for the supported customers in the operations organization. Maintains internal... ...solutions. Informs and trains colleagues on projects, provides... ...in sales and/or customer service Fluent English (written... ...customer and service orientation, team player, reliability,...OperationsTrainingTemporary work
- ...Position Summary The Customer Experience... ...approved pricing, service coverage, account... ...National Accounts, Operations, franchisees or service... ...with the appropriate teams. Confirm invoice... ...Brands is a leading franchise organization... ...compensation, benefits, training, and...OperationsTrainingContract workWork at officeLocal area
- ...Capgemini as a Financial Services Digital Customer Experience Strategy... ...experience for leading financial institutions... ...with cross-functional teams, you will leverage cutting... ...transformations and operating models, and... ...Career development and training opportunities Flexible...OperationsTrainingWork at officeRemote workHome officeFlexible hours
- ...Applicant Privacy Notice Team Overview Sontiq is... ...works closely with customers, clients, and... ...reports to the Associate Lead, Customer Support Operations.This is a remote... ...Responsibilities As a Customer Service Incident Coordinator... ...open to exploring training and development...OperationsTrainingFull timePart timeWork at officeRemote workFlexible hoursShift work
- ...What’s in it for you? Team Overview Sontiq is... ...works closely with customers, clients, and internal... ...to the Associate Lead, Customer Support Operations. This is a remote position... ...As a Customer Service Incident Coordinator... ...are open to exploring training and development opportunities...OperationsTrainingFull timePart timeWork at officeRemote workMonday to FridayFlexible hoursShift work
$17 - $19 per hour
Wholesale Customer Service & Logistics Coordinator (Temp) Join to apply for... ...between the Wholesale team and its clients, managing the... ...management to maintain efficient operations and deliver a consistently... ...skill sets, experience and training, licensure, and certifications...OperationsTrainingHourly payFull timeTemporary workPart timeWork experience placementSeasonal workWork at office$12.63 per hour
...Assistant Manager to assist the Store Manager in overall operations and administrative duties. This role involves managing the... ...the absence of the Store Manager, ensuring outstanding customer service, and training staff. Applicants should have experience in retail, strong...OperationsTrainingHourly pay- Banner Health's HME Customer Relations team seeks an Associate Manager who... ...workloads, staffing, and service levels while collaborating... ...to improve workflows and operations. This role leads the client services... ...responsibilities, overseeing training, performance reviews, and...OperationsTraining
- ...regulated market with real customer pain, real... ...part of our founding team. Our Team Daniel Nissenbaum... ...then stayed on to lead Visa’s strategy... ...experience in financial services and contact center operations, with a strong... ...owning customer support training and onboarding...OperationsTrainingContract workWork at officeFlexible hours
- ...advancement Paid time off Parental leave Training & development Role Description: As a Customer Service Manager - State Farm Agent Team Member with Don Enga - State Farm Agent,... ...the customer service team and daily operations. Develop and implement customer service...OperationsTraining
$78.98k - $117k
...ratings industry in 2011 Over 3000 customers trust Bitsight Over 750... ...an AI-native Customer Success operating model from the ground up, and... ...workflows that help the CS team operate with more speed, intelligence... ..., and relevant education or training. In addition to base salary,...OperationsTrainingFull timeRemote workFlexible hours$23 - $27 per hour
The Lead Customer Service / Events Coordinator acts as a key liaison between the... ...the smooth and efficient operation of customer service. The position... ...). Leads customer service team to implement high-quality... ...Manager to develop/implement CSR training improvements. Performs...OperationsTrainingHourly payWork at officeMonday to FridayFlexible hoursNight shiftAfternoon shiftWeekday work
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