IT Support for NV Agency

IT Support for NV Agency

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.

The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.

Please do not apply to this advertisement if you do not have experience in the below areas.

Responsibilities and Experience

Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).

Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).

Task 3 – Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).

Equipment for Task 1

Network

• Sonicwall NSA 2400 Security Appliance
• Dell and Cisco Networking hardware
• Wireless networks (2 – one secure & one public access)
• Utility Telecom IP over Copper – 100 Mbps

User Support

• Approximately 65 Dell Latitude laptops of various vintages

o Docking Stations

o LCD monitors

• 5 – 10 desktop workstations
• 3Macs
• 5 iPads (Air2)

Enterprise Software

• Office 365/Exchange (Cloud based)
• Springbrook – Accounting system (Cloud based)
• Acronis backup
• TrendMicro Security

Voice:

• Nortel voice switch

Equipment for Task 2

Network

• Dell R420 server running VMSphere
• Dell R720 servers (x2) running ~30 virtual servers
• NetApp FAS2240 SAN
• Brocade fiber cards/cables to connect SAN and servers
• Currently hosting ~ 30 websites using Microsoft and Linux platforms
• Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software

• Accela – permitting software
• ESRI ArcGIS – GIS mapping software
• Springbrook – Accounting system (Cloud based)
• MSSQL Server & Microsoft.net development platforms
• Datamatics – Time & Attendance
• RealQuest – Real Estate/Property Info

Job Application Instructions

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.