Shift Supervisor

Job Title

Protective Intelligence Operations Center (PIOC) Shift Supervisor

Job Description

This position is within the Protective Intelligence Operations Center (PIOC), Office of the Assistant Chief of Police for Protective and Intelligence Operations (ACOP-P&IO), in the United States Capitol Police (USCP). The purpose of this position is to serve as a PIOC Shift Supervisor responsible for directing, coordinating, and overseeing all operational activities during an assigned shift within a 24-hour intelligence and protective operations environment.

Serves as the senior operational authority on duty during assigned shift and provides guidance to personnel, stakeholders, and partner agencies regarding operational matters.

Exercises significant independent judgment in evaluating operational priorities, assessing threats and emerging incidents, and directing resources to support the USCP's protective and intelligence mission.

Directs and oversees the day-to-day operations of a PIOC shift, ensuring continuous mission readiness and effective execution of protective intelligence and security operations.

Provides direct oversight and guidance to subordinate staff, including contractors, performing threat management, protective intelligence, residential security monitoring, protective operations support, critical incident response, continuity of operations, and interagency coordination.

Directs the intake, triage, assessment, and coordination of protective intelligence information, threats, suspicious activity reports, event security concerns, and law enforcement coordination matters.

Oversee the monitoring and tracking of protective details, residential security systems, mobile duress programs, and other protective security operations.

Evaluate intake reporting and operational information from multiple sources to identify threats, assess risk, and determine appropriate notification and response actions.

Serves as the primary coordination point for communications among federal, state, and local, partner agencies during routine operations, special events, exercises, and emergency incidents.

Analyzes and evaluates operational programs, policies, management processes, and organizational activities to identify issues, assess impacts, and recommend improvements.

Leads or participates in strategic initiatives and high-visibility projects involving multiple stakeholders, executive leadership, and partner organizations.

Develops briefing materials and recommendations concerning operational readiness, protective intelligence matters, emerging threats, policy initiatives, and program activities.

Provides senior leadership with timely analysis and recommendations to support strategic decision-making and mission execution.

Serves as a member of the emergency response team during exercises, planned events, continuity operations, and actual emergencies.