Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA with employer match
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish Position*

ABOUT OUR AGENCY:
Our agency opened in 2015 and is a close-knit team of five who believe in working hard while keeping family first. I was introduced to State Farm in 2012 through a friend who became an agent, and after spending two years as a team member, I knew this was the path I wanted to pursue.

I’m married with three children and graduated from college where I also played baseball. Sports have always been a big part of my life, and I still enjoy hunting, fishing, and golfing whenever I can.

Our team enjoys a business casual environment, monthly team lunches, and a strong benefits package that includes a Simple IRA with employer match, health, life, and disability benefits. We also offer licensing reimbursement and prioritize work-life balance.

Our culture is relaxed, supportive, and team-focused. Family always comes first here. Integrity is the foundation of everything we do, and we’re looking for someone who is goal-oriented, has a strong work ethic, and brings a positive attitude. I’m hands-on when it comes to training and mentoring, and I’m committed to helping the right person grow and succeed.

If you’re looking for a supportive office where you can build a long-term career, this could be a great fit for you.

ROLE DESCRIPTION:
Jordan Thibodeaux - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish (required).