Front Desk Coordinator

Front Desk Coordinator – Boys & Girls Club Job Details Location: Plover, WI 54467 Position Type: Part Time Schedule: School year daily schedule 3:15–7:00 pm Monday–Thursday, 6:00 pm Fridays. Summer positions needed: flexible summer schedule, mornings or afternoons during club hours 7:30 am–5:30 pm. About the Boys & Girls Club We’re all about creating a safe, positive, and fun place for kids and teens to learn, grow, and belong. As the first friendly face people see when they walk through our doors, you’ll play a huge role in making the Club experience awesome for members, families, and visitors. What You’ll Do Welcoming members, families, volunteers, and visitors with a positive attitude Making sure everyone checks in and out properly Helping open or close the building (based on your shift) Answering questions and helping families with concerns Keeping the front desk area organized, safe, and friendly Communicating with Directors about member or family needs Managing Club membership tracking and updating our database Answering phone calls professionally and promptly Supporting volunteer coordination and providing feedback Helping with supplies, materials, and general organization Assisting with special events, programs, or field trips Keeping Lost & Found tidy Responding to emails in a timely manner Potentially driving a Club van (training provided) Providing First Aid/CPR when needed (we’ll train you!) Helping with member recruitment and other projects as assigned What We’re Looking For Friendly, approachable, and great with kids & families Strong communication and customer service skills Comfortable working independently and staying organized Able to handle situations calmly and responsibly Basic computer skills Flexible and willing to jump in when needed Valid driver’s license (if driving Club vehicles) Qualifications High school diploma or GED required Experience working with children preferred Ability to communicate effectively with kids and families from diverse backgrounds Able to maintain a calm, professional demeanor—even when things get busy Previous customer service or administrative experience required Strong organizational skills and a passion for great customer service Ability to use good judgment and make decisions independently Comfortable using multiple software programs Experience with Canva, Salesforce, and Microsoft Office products is a plus Able to work independently as well as part of a team Ability to meet deadlines, take initiative, and stay self‑directed Strong multitasking and prioritization skills—with or without direct guidance Must pass reference and background checks Why You’ll Love Working Here Meaningful, mission‑driven work that looks great on a resume A fun and supportive team environment Leadership and youth development experience Opportunities to grow within the organization Flexible hours that work well with school schedules Paid training, including CPR/First Aid #J-18808-Ljbffr