Live Operations Engineer

A globally leading consumer device company headquartered in Cupertino, CA is looking for a Live Operations Engineer to monitor live services during high-profile events. You'll watch dashboards and alerts, cross-check related live feeds, and execute remediation playbooks under real-time pressure, coordinating with cross-functional teams during live incidents. This role demands calm judgment under pressure, clear communication, and a strong sense of ownership. Responsibilities Monitor live service health during high-profile events using dashboards and alerting platforms Cross-check related live feeds during events and act on observed discrepancies Execute remediation playbooks to resolve real-time data delivery and live workflow issues under time pressure Coordinate with cross-functional client, partner, and vendor teams during live incidents Maintain playbooks and RCAs, and surface operational gaps and feedback to engineering teams Ability to work across multiple projects, teams, and timelines Minimum Qualifications 2+ years experience operating live, real-time production services Strong understanding of cloud-native service operations and monitoring Ability to communicate technical issues clearly to production, business, and product teams This role will require after-hours and weekend support Preferred Qualifications Familiarity with monitoring dashboards, alerting platforms, and command-line operator tooling for diagnostic tasks Familiarity debugging issues with Swift on Server, Kubernetes, and PostgreSQL Cloud platform training and certification preferred BS/BA in Computer Science/Engineering or equivalent is preferred Recurring event or streaming live video experience is nice to have. #J-18808-Ljbffr OSI Engineering