Team Member - Customer Service

Responsibilities Read, understand and comply with all parts of the Team Member Handbook Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). Deliver portions that are correct and meet all weight and presentation expectations. Execute FIFO (First In, First Out) model is being followed. Protect the customer experience by ensuring packaging, food presentation and quality is top level. Appropriately handle all customer issues and play a positive role in customer recovery. Show up on time, have a great attitude and work hard for your entire shift. Constantly improve yourself by finding ways to do your work better and faster. Proactively pursue the certification process and look for opportunities to be cross-trained. Be responsible to fill your shift if you are not able to work. Ensure your appearance is in compliance with the Handbook Be a team player Display good stewardship and a sense of ownership for the business Requirements Available to work a minimum of 10 hours per week Understand the expectation of Chick-fil-A customer service standards and operational excellence. Skills Outgoing and fun Great attitude Dependable Demonstrate leadership attributes Team-player Responsive to team’s needs Takes initiative Works to serve others Motivated to grow and to learn Desire for ongoing training/education Detailed & keenly observant Passion for procedural discipline Able to lift 40 - 60 pounds on a consistent basis Compensation and Benefits Compensation: $15.00 per hour Flexible Hours Closed Sundays No Experience Is Necessary College Scholarships #J-18808-Ljbffr Chick-fil-A Dedham