Sr. Digital Product Owner Associate

. Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

· Medical, dental, and vision plans with no-cost and low-cost options

· Annual employer HSA contribution

· 401(k) matching and immediate vesting

· Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o Associate / Sr. Associate: $350

o Manager / Sr. Manager: $600

o Director: $800

o Executive Director: $900

o VP or Above: $1,000

· 100% employer-paid life and disability insurance

· No-cost health and wellbeing programs, including a gym benefit

· Six weeks of paid parental leave

· Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

The Sr. Digital Product Owner Associate supports the execution of product initiatives by helping translate business needs into clear user stories, acceptance criteria, and process documentation. This role works closely with business partners, delivery teams, and senior product leaders to maintain the product backlog, clarify requirements, support Agile ceremonies including product demos to stakeholders, to help ensure solutions meet business needs and quality expectations. This role contributes to testing, release readiness, and continuous improvement efforts while developing product knowledge and supporting the delivery of customer and dealer-focused enhancements.

What You Will Do

1. Backlog Support & Requirements Documentation

• Partner with business stakeholders and senior product team members to gather requirements and document business needs.

• Draft user stories, acceptance criteria, process flows, and supporting artifacts for review and refinement.

• Maintain backlog items to ensure requirements are organized, understandable, and ready for development activities.

• Support backlog prioritization by collecting input on business value, dependencies, risks, and timing.

• Help ensure requirements align with applicable business processes, controls, and quality standards

2. Stakeholder Coordination & Agile Team Support

• Work with cross-functional teams including business, technology, operations, QA, and compliance to support delivery efforts.

• Participate in Agile ceremonies such as backlog refinement, sprint planning, standups, reviews, and retrospectives.

• Support regular stakeholder reviews/demos, gather feedback, and incorporate insights into roadmap/backlog decisions.

• Provide timely clarification on requirements, business rules, and expected outcomes to support development and testing.

• Document stakeholder feedback, open questions, and decisions, and escalate issues as needed to senior product leadership.

• Support alignment across teams by tracking action items, dependencies, and follow-ups throughout the delivery lifecycle.

3. Testing, Release & Continuous Improvement Support

• Support test planning and user acceptance testing by validating requirements, preparing test scenarios, and documenting results.

• Assist with release readiness activities including documentation updates, communications, training support, and issue tracking.

• Monitor production feedback, defects, and enhancement requests, and help translate findings into backlog updates.

• Track basic delivery and product performance metrics and prepare status updates for leadership and stakeholders.

• Identify opportunities to improve processes, documentation quality, and team efficiency within the product delivery lifecycle.

4. Cross-Functional Collaboration & Delivery Coordination

• Partner with internal teams such as UX, data, architecture, security, and support to gather information and coordinate delivery needs.

• Track cross-team dependencies, risks, and issues and communicate status to the appropriate stakeholders.

• Support coordination with external vendors or partners by documenting requirements, timelines, and outstanding action items.

• Contribute to smooth execution by maintaining organized documentation and following through on assigned deliverables and product support activities.

5. Product Performance & Insights

• Define and track KPIs and success metrics.

• Use data and user feedback to inform decisions and continuous improvement.