Sales Representative - Windows & Doors

Job Description

Job Description

Sales Representative - Windows & Doors About the Role

Cornerstone is seeking a Sales Representative - Windows & Doors to grow the business by developing customer relationships, building a qualified pipeline, and closing profitable projects. This role leads customer communication and guides the sales process through proposal review, decision support, closing, and handoff.

Success looks like consistent follow-up, accurate forecasting, strong customer experiences, and complete, organized handoffs to operations resulting in repeat business, referrals, and reliable sales performance.

Duties & Responsibilities

• Manage and grow relationships with existing customers to identify opportunities and drive repeat and referral business.
• Understand each customer’s goals, scope, budget, and timing to ensure the sales process stays aligned with customer needs.
• Collect and document customer requirements so project management and the proposal team can prepare accurate estimates and proposals.
• Review prepared proposals for alignment with customer requirements and coordinate revisions with the proposal team.
• Present proposals clearly, explaining scope, options, and exclusions, and guide customers through the decision process.
• Coordinate responses to technical questions with the appropriate team to ensure accurate, timely answers.
• Follow up consistently and maintain momentum through closing while supporting customers with next steps and expectations.
• Adhere to approved pricing and scope requirements, obtaining approval before offering discounts, exceptions, or commitments outside the approved proposal.
• Maintain complete and current customer records, opportunity stages, next steps, and forecasts in the CRM.
• Provide a thorough sales handoff to operations, including agreed scope and customer commitments, and help resolve sales-related customer questions as needed.
• Support collection efforts when needed by partnering with operations on sales-related customer inquiries.

Requirements

• Experience working with existing customers and managing sales opportunities through close.
• Strong customer communication skills, including the ability to explain scope, options, and exclusions clearly.
• Consistent follow-through and sound judgment in managing timelines, expectations, and approvals.
• Accurate recordkeeping and strong attention to detail for CRM updates and opportunity tracking.
• Ability to learn Cornerstone’s products and sales process quickly.
• Working knowledge of CRM and sales tracking; experience with common sales tools is preferred. (EX. Salesforce)
• Ability to coordinate effectively with project management, proposal teams, and operations.
• Construction or building-products experience is helpful.
• Professional, inclusive approach to teamwork and customer interactions.
• Education: high school diploma or equivalent; additional education is a plus.
• Years of experience: typically 2+ years in a sales role (or equivalent customer-facing experience).

Benefits

• Health insurance options
• Paid time off (PTO)
• Paid holidays
• 401K Match
• Weekly Lunch Stipend
• Professional development and career growth opportunities