Indirect Lending Processor - Middletown, NY

Heritage Financial Credit Union is looking for an Indirect Lending Processor to join the Indirect Lending team. Ideal candidates are confident communicators who thrive on building strong relationships with dealerships and internal teams. Position Purpose Responsible for data processing into the loan system and maintaining documentation for accuracy and compliance. Perform a variety of administrative support related to documentation, processing, closing on indirect loans and indirect leases, and the lending function. All responsibilities are performed in accordance with agreed service standards, federal/state regulations, and credit union policies/procedures. Daily work involves cultivating and maintaining positive relationships with employees, dealers, and members. Essential Functions and Responsibilities Develop and maintain positive relationships with both internal and external members, specifically dealers, members, and co-workers. Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases. Contact and follow up with dealerships regarding missing documentation required to disburse loans. Book loans and leases to the core system. Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” ensuring all stipulations of approval are met prior to disbursement. Communicate with management and lending team to ensure consistency and compliance in all areas of the loan process, closing, funding, and service standards. Provide excellent member and dealer service, solve issues as they arise, and elevate issues as necessary. Consistently review and recommend changes to improve workflow, efficiency, and quality. Scan and upload all finalized loan documentation to the appropriate system. Assist in reviewing and updating lending policies and procedures. Cross-sell credit union products and services, as appropriate. Assist members with the setup of automatic, recurring electronic payments, as needed. Assist in training new employees. Perform additional duties as assigned. Requirements Education/Certification: 2-year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience. Knowledge: Knowledge of accounting principles, lending industry guidelines, and strong communication skills. This position requires a working knowledge of Bank Secrecy Act (BSA) requirements and how they affect the work. Experience: Experience using PC-based software including Microsoft Word and Excel. Skills and Abilities: Ability to project a professional appearance and positive attitude at all times. Salary $19.54 - $24.43 per hour (depending on experience). Benefits Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts (FSA)/Health Savings Accounts (HSA) Supplement Benefits: Critical Illness Care, Identity Theft Protection, Pet Insurance, Legal Services BenefitsPlus+ perks program (travel, entertainment, gift cards and so much more) CareNet - benefits concierge service 401(k) with 5% Employer Match Educational Assistance Paid Time to Volunteer HFCU Logo-wear (that our employees wear with pride!) Equal Opportunity Statement Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. #J-18808-Ljbffr Heritage Financial Credit Union