IT Coordinator

Star Mountain Capital is seeking a proactive and service-oriented IT Coordinator to oversee day-to-day IT operations within the firm's Tampa office. This individual will serve as the primary on-site technology resource for Tampa employees, ensuring reliable access to systems, equipment, and technology while coordinating closely with the firm's broader IT team and external technology providers.

• Oversee day-to-day IT operations and employee technology support for the Tampa office.
• Serve as the primary on-site point of contact for Tampa employees' technology needs and troubleshooting.
• Coordinate technology onboarding and offboarding for Tampa employees, including laptops, equipment, software, accounts, and system access.
• Manage Tampa office technology, including networks, printers, conference room systems, workstations, and other hardware.
• Maintain accurate inventories of Tampa hardware, software, licenses, and other IT assets.
• Coordinate with the firm's broader IT resources and external IT and cybersecurity providers to troubleshoot issues and support technology initiatives.
• Assist with technology vendors, software licensing, equipment orders, renewals, and service relationships.
• Maintain IT documentation, procedures, system information, and employee training materials.
• Support cybersecurity, access controls, data protection, and technology-related compliance initiatives.
• Proactively identify technology issues and recommend improvements to enhance reliability, efficiency, and the Tampa employee experience.
• Support technology projects and system implementations as needed.

• Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field preferred.
• 3+ years of experience in IT support, IT operations, systems administration, or a related technology role.
• Experience supporting Microsoft Windows and Microsoft 365 environments.
• Working knowledge of hardware, software, networking, and cybersecurity best practices.
• Strong troubleshooting, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and coordinate effectively with employees, vendors, and external IT providers.
• Highly proactive, responsive, and service-oriented.
• High level of integrity, professionalism, accountability, and discretion.
• Financial services or asset management experience is a plus.
• Location: Tampa, Florida
• Timing: Immediate