Customer Engagement Specialist

Company Name

Brothers Heating Cooling Plumbing

Overview

Pay: $20 - $22 per hour commission

Earning potential: $25 $35/hour on average with commission

Schedule: Monday through Sunday
Location: Concord or Hunterville NC
Part-time and full-time opportunities available

Brothers Heating Cooling and Plumbing is the nations largest provider of residential HVAC plumbing and electrical services with more than 7000 professionals and over 45 years of experience helping homeowners improve comfort efficiency and reliability in their homes.

Were hiring In-Store Product Ambassadors to work inside major home improvement retail locations. This is a sales role focused on customer engagement lead generation and appointment setting by introducing customers to our home comfort solutions energy-saving upgrades and indoor air quality services .

What We Offer:

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental vision HSA/FSA
• 401(k) with company match
• Paid time off holiday pay
• Company-paid life insurance

Responsibilities

As a Retail Sales Associate you will engage with homeowners while they shop and introduce them to Brothers heating cooling and home comfort solutions. This is a high-energy sales role focused on customer engagement lead generation and appointment setting .

• Start friendly face-to-face conversations with shoppers about home comfort energy efficiency and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

What You Need:

• Outgoing personality and willingness to speak with shoppers
• Retail kiosk Door-to-Door or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

Note: This posting outlines potential pay ranges and opportunities which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race color religion sex national origin age disability or any other protected status under applicable federal state or local laws. Privacy policy available upon request.

Required Experience:

IC