Director Retail Finance - Analytics and Operations
San Antonio Corporate
Job Description
Job Description
Steak n Shake’s Director of Retail Finance – Analytics & Operations will lead financial strategy and performance of our rapidly growing Consumer Products Retail Division. Through analytical insight and strong business acumen, this role will enable informed decision-making and provide complete transparency into financial and operational performance, helping guide the Division’s growth and profitability.
Department : Supply Chain
Reports to: SVP General Manager Retail Division
Direct reports: N/A
FLSA: Exempt
ESSENTIAL FUNCTIONS
1. Pricing & Margin Strategy
a. Lead development of retail pricing strategies across multiple channels (grocery, club, e-commerce, etc…)
b. Establish pricing frameworks that balance competitiveness, margin targets, and brand positioning
c. Partner with supply chain & sales to evaluate pricing scenarios, trade-offs, promotional, and launch strategies
d. Monitor and analyze price realization, trade spend effectiveness, and margin leakage
2. Financial Modeling & ROI Analysis
a. Build robust and accurate financial models to evaluate product launches, channel expansion, and customer-specific opportunities
b. Lead ROI analysis for new retail initiatives, SKU launches, packaging formats, & distribution strategies
c. Conduct cost-benefit analyses across supply chain decisions for network optimization
d. Develop scenario planning to assess risks to volume, cost inflation, & pricing elasticity in various channels
3. Cross-Functional Business Partnerships
a. Serve as the retail financial partner to supply chain, marketing, and broader internal finance teams
b. Provide data-driven insights that inform decisions on assortment, promotions, and go-to-market strategies
4. Cost Structure & Profit Optimization
a. Develop deep understanding of end-to-end cost structure (ingredients, manufacturing, logistics & warehousing, retail fees, etc…)
b. Identify opportunities to improve gross margin through cost optimization, pricing actions, or mix shifts
c. Collaborate with supply chain to evaluate cost-to-serve by customer and channel
d. Support negotiations by providing financial guardrails and profitability analysis
5. Reporting
a. Build and track KPIs tied to retail profitability, margin, and financial performance of retail business unit
b. Develop dashboards and normal reporting cadence for leadership
c. Analyze variances vs launch plan to identify root causes and business recommendations to correct
d. Provide financial transparency into performance of emerging retail business unit
6. Strategy & Planning
a. Support long-term financial planning for retail channel growth
b. Evaluate market entry strategies, customer prioritization, and investment allocations
c. Lead annual planning, budgeting, and forecasting process to set planning goals for business unit
d. Define roadmap for scaling retail within a historically focused foodservice brand
KEY RELATIONSHIPS: Position’s key contacts and relationships.
- Leadership Team
- Retail Team
- Supply Chain Team
- Distributors
- Co-Manufacturing Partners
- Support Center Employees
Required Education and Experience :
- 8-12+ years in FP&A, Pricing Strategy, or Operational Finance roles within a CPG organization
- Proven success supporting new business units
- Experience partnering with key drivers such as supply chain and commercial teams
- Bachelor’s degree in Finance, Economics, Accounting, or Supply Chain Management
- Master’s Degree preferred
- Experience establishing data supply chain to support reporting and modeling demands of a new business
- Knowledge of supply chain software program, such as Arrowstream, Armada, etc…
- Familiarity with ERP Systems (SAP, Oracle, etc…)
- Vision to establish data pipeline necessary to support emerging business analysis and reporting requirements
- Leadership/composure in ambiguous and emerging business
- Strong Presentation Skills
- Strong Relationship Management
- Strategic & Critical Thinking
- Teamwork & Collaboration
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change with or without notice.
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