Branch Manager

Branch ManagerOur dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we're incredibly proud of the work that we do. Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future.Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects of the business in their local market. Branch Managers manage strong teams to ensure we delight our customers and generate strong business results. The position has ownership of our landscape quality, client service and retention, new business development, safety, and the overall culture of the branch.LeadershipLead a culture focused on service, quality, safety, and the promotion of LandCare's core valuesProvide vision and direction, ensuring all team members understand the branch's goals and objectivesBuild strong teams by developing and implementing personal growth plans for branch team membersClient Service and RetentionDrive customer satisfaction and retention by developing deep relationships with the branch's top customersCoach team members to provide excellent service and communication to all customersEnsure the team's Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needsMaintain LandCare's Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunitiesNew Business DevelopmentDevelop growth strategy for your market by identifying key customer segments and individual prospectsActively prospect for potential clients and pursue new business relationshipsParticipate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCareBusiness PerformanceReview and manage branch budget, P&L performance, and overall financial health of the locationCollaborate with the management team to ensure work bids are accurate and appropriately pricedDrive performance of LandCare's four measures of health: safety, customer retention, portfolio growth, and profitability