Receptionist

Nasif, Hicks, Harris & Co., LLP

Job Title: Receptionist


Location: Santa Barbara, CA (In-Person)


Department: Administrative

Min. Experience: Mid Level


Job Type: Full-Time In-Person


Work Schedule: Monday-Friday, 8am-5pm; additional hours and weekends required during tax seasons

Compensation: $25.00 to $30.00 per hour, DOE


Who We Are:

Nasif, Hicks, Harris & Co., LLP was founded in 1976. Since then, our firm has grown to approximately 80 people, providing a full spectrum of public accounting services to local, regional, national, and international clients. We pride ourselves on offering exceptional work-life balance through our dedication to our employees, our clients, and our community. We have offices located in Santa Barbara and Ventura, California.


We cultivate a positive work environment with dynamic projects to provide you with the fundamental skillset we believe is essential to a successful, fulfilling, and long-term career on our administrative team. We lead with our core values showing genuine care and respect for one another. We invest in the professional development of our employees on a consistent and ongoing basis by valuing their curiosity and enthusiasm for learning new things, enabling them to provide exceptional client service.


Our Reception Role at a Glance:

Nasif, Hicks, Harris & Co., LLP is seeking a long-term receptionist to join our fast-paced and dynamic administrative team. As one of the "faces" of our firm, this role requires a unique combination of warmth, enthusiasm, and passion for serving our clients and staff. This is a coverage-critical role. The receptionist is responsible for opening the office each morning and ensuring uninterrupted lobby coverage from 8am to 5pm, Monday through Friday. Punctual, reliable attendance is essential. The firm depends on this position being staffed on time, every day. During our tax seasons (January through April and August through October), extended weekday hours, overtime, and weekend availability will be required.


As an employee, you will receive one-on-one training from our administrative staff and will be assigned mentors to support your personal and professional growth. This position requires regular movement throughout the office and physical handling of supplies and deliveries.

Primary Responsibilities

• Opening and closing our office
• Managing incoming phone calls
• Providing lobby coverage at all times during business hours
• Greeting and assisting clients
• Filing, scanning, and assisting with data entry
• Coordinating and assisting with deliveries
• Keeping common areas tidy and stocked including reception, break rooms, kitchens, copy rooms, and conference rooms
• Providing a wide array of administrative support to partners and staff
• Organizing and distributing mail
• Coordinating individual meal orders for Santa Barbara office
• Managing office supplies
• Restocking supplies, copy machines, etc.
• Scheduling meetings
• Attending weekly check-ins with the administrative team

Physical Requirements & Working Conditions

• Frequent standing, walking, bending, reaching, and moving throughout the office to support daily operations.
• Regularly handling, organizing, and stocking office, kitchen, and break room supplies.
• Receiving, unpacking, and distributing mail and deliveries throughout the office.
• Occasional lifting, carrying, pushing, or pulling of boxes, supplies, and equipment weighing up to 20-35 pounds.
• Use of standard office equipment, including computers, copiers, printers, scanners, and postage equipment.
• Movement between reception areas, offices, conference rooms, kitchens, supply rooms, storage areas, and other office locations throughout the workday.

What We Are Looking For:

• Must currently reside in Santa Barbara. Due to the time-sensitive nature of this role, we require candidates who already live in our community and can commute reliably without risk of traffic delays from outside the area.
• Punctuality and dependability are non-negotiable. Consistent on-time arrival is critical to daily operations and client service.
• Availability for overtime and weekend hours during tax season
• 2+ years of administrative experience working as a receptionist or in a front office preferred
• Strong and demonstrable commitment to a long-term career in Santa Barbara
• Positive, team-oriented, and confident professional attitude
• Understanding and appreciation for confidentiality
• A customer service enthusiast
• Excellent telephone etiquette and client interface experience
• Strong organizational skills and impeccable attention to detail
• Working knowledge of standard clerical and office administrative practices
• Advanced written and verbal communication skills
• Skilled at triaging high volumes of requests, knowing what needs immediate attention and what can wait, all handled with discretion and a calm, professional demeanor.
• Self-starter work mentality with the ability to take initiative
• Microsoft Outlook proficiency; working knowledge of Word, Excel, and Zoom scheduling

What We Offer:

• Paid holidays
• Accrued paid time off (PTO), including sick pay
• Profit-sharing plan with 401(k) compensation deferral contribution feature (after 2 years of employment)
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Medical, vision, term-life and accidental death and dismemberment, short-term and long-term disability insurance
• Cell phone reimbursement
• Mileage reimbursement
• Paid parking
• Company events
• Local gym membership
• Membership with Coastal Housing Partnership
• Open door policy and unrestricted access to partners