Nurse RN | Radiation Oncology | FT 8am-4:30pm

Cancer Care Support Specialist

Location: Jacksonville, FL FTE: Full-Time (.9 FTE) Shift: Days - 8:00AM - 4:30PM

Distinguishes the cancer services line by providing support for the patient experience, as well as improving access and overall customer satisfaction. Acts as a liaison between the physician, the patient, and other hospital staff. Assists physicians in the outpatient clinic and process requests by physicians and patients.

Key Responsibilities

• Supports an exceptional patient experience throughout the cancer care journey.
• Helps improve patient access to cancer services and overall satisfaction.
• Serves as a liaison between patients, physicians, and hospital staff.
• Assists physicians with outpatient clinic activities.
• Processes and coordinates requests from physicians and patients.
• Facilitates communication and helps ensure timely follow-up on patient needs.
• Promotes coordinated, patient-centered care across the cancer services line.

Minimum Qualifications

Age of Patients Served

• Adults (1864 years)
• Geriatric patients (65+ years)

Education

• Associate's Degree required
• Graduate of an accredited school of nursing
• New hires effective June 14, 2017, must obtain a BSN within three (3) years of hire or transfer
• Employees hired/transferred between August 1, 2013, and June 13, 2017, must follow the requirements outlined in their offer letter and job description
• Employees hired/transferred prior to August 1, 2013, are grandfathered
• BSN preferred

Licensure & Certifications

• Licensed to practice nursing in the State of Florida
• BLS from the American Heart Association
• Professional nursing certification preferred

Required Skills

• Strong nursing assessment skills
• Strong patient and physician communication skills
• Familiarity with patient care equipment
• Knowledge of Joint Commission (JCAHO) and OSHA standards applicable to Radiation Oncology nursing

Experience

• Less than one year of related experience required
• 12 years of Oncology experience preferred