Packaging Service Equipment Technician

Cole Papers/Cole Packaging, a respected and long-standing family-owned company, is searching for a Packaging Service Equipment Technician for our Fargo headquarters.

This is a Full time Monday – Friday 8am to 5pm that requires travelling to do repairs on-site.

Compensation:

• Possible Sign on Bonus
• 3 raises in the first 12 months with good performance.
• Starting Wage $25-33 depending on experience and qualifications.

Key responsibilities:

Installation and optimization

• Equipment setup: Install, set up, and test new packaging equipment and complete changeovers for different product formats.
• Calibration: Calibrate and adjust equipment such as fillers, sealers, stretch wrappers, and labelers to meet specific production and quality standards. 

Customer service and documentation

• Customer support (Field Service): Interact directly with customers to diagnose issues, provide updates, and build relationships.
• Training: Train machine operators on how to properly use and perform basic maintenance on equipment.
• Reporting: Accurately document all service activities, including maintenance performed, parts used, and time spent. Technicians may also file expense reports and log equipment data.

Education and experience

• High school diploma or GED equivalent required; a technical degree or vocational certification in a related field (e.g., electromechanical technology, industrial maintenance) is preferred.
• Proven experience (typically 2+ years) in industrial maintenance or servicing packaging equipment in a manufacturing environment. 

Technical skills

• Proficiency in troubleshooting and repairing mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read and interpret electrical blueprints, schematics, and equipment manuals.
• Familiarity with various types of packaging machinery, such as case erectors, conveyors, wrappers, and palletizers.
• PLC troubleshooting experience (Allen-Bradley, Siemens, etc.) and basic computer skills for diagnostics and reporting. 

Skills & Qualifications:

• Preference for applicant who has experience in repairs.
• Must be efficient, computer proficient and an excellent communicator.
• Ability to communicate successfully, pleasantly, and politely with customers, manufacturers, sale representatives and internal staff.
• Training provided on the job and at manufacturer locations.
• This is a physically active position that requires Heavy Lifting. Applicants should be able to lift/maneuver up to 100 lbs.
• Must have Valid Driver’s License
• Must have an acceptable Driving Record
• Must be able to obtain a DOT Medical card.

Benefits:

Medical Plans: Two HSA Eligible Plans.

Dental and Vision Coverage : Access to preventative, restorative, and specialty care through in-network providers.

Two Retirement Plans: 401k & Profit Sharing

Life Insurance and Disability Coverage: Basic life and AD&D coverage, short- and long-term disability plans at no cost.

Employee Assistance Program (EAP): Confidential support for personal, financial, and legal issues, including counseling and referral services.

Voluntary Benefits: Critical illness, hospital indemnity, and accident insurance for added peace of mind.

Ability to pass pre-employment drug/alcohol screen and background check required.