Customer Service Representative - Hybrid Schedule

Shift: 8:30am – 5:00pm (Monday to Friday). Pay: $20 per hour. Responsibilities Process customer orders, track product availability, and handle customer inquiries promptly. Invoice and verify accounts accurately and in a timely manner. Verify inbound receipts for accuracy. Develop and maintain professional customer relationships. Generate customer reports per request (weekly, monthly late/bill reports). Coordinate product availability and schedule for daily shifts with the warehouse team. Coordinate with Operations on special client requests and expedite when necessary. Serve as the first point of contact to resolve customer issues. Maintain and file documentation in an organized and comprehensive manner. Partner with Inventory and Operations to research inventory discrepancies and misplacements. Minimum Requirements High School diploma or GED (may be required depending on facility). Excellent verbal and written communication skills; English may be required. Excellent organizational skills, including ability to multi‑task and prioritize workload. Proficient computer skills, including Microsoft Office Suite. Ability to lift a minimum of 20 lbs. (9 kgs); weight may be more dependent upon facility. Benefits Safe, stable, reliable work environment. Medical, dental, and basic life and disability insurance benefits. 401(k) retirement plan. Paid time off. Annual bonus eligibility. Minimum of 7 holidays per calendar year. Equal Employment Opportunity Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability, or any other protected status under federal, state, and local law. #J-18808-Ljbffr