Tier II Service Desk Analyst Elevate IT Support
Community Health Network
Community Health Network in Indianapolis, IN seeks a Tier II Service Desk Analyst to resolve or escalate tickets beyond Tier I, supporting Outlook, Microsoft 365, RightFax, Cisco phones, UKG and other enterprise tools. You will analyze incidents, share knowledge, and help teammates resolve issues efficiently. Qualified candidates have a Bachelor's degree or equivalent, 3+ years customer service, ServiceNow experience preferred, strong written and verbal communication, and the ability to learn #J-18808-Ljbffr Community Health Network
- ...care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve... ...we couldn't do it without you. Where you fit in The Tier II Service Desk Analyst resolves or escalates support tickets from the IT Service Desk that cannot be...SuggestedWork experience placement
- ...Service Desk AnalystSkip to main content#Service Desk Analyst page is loaded## Service Desk AnalystApplyremote... ...timely, courteous support for Tier 1 incidents and ensuring... ...troubleshoot computers and other IT equipment for end-users... ...end users, Level II support, and management...SuggestedWork at office
- SILAC Insurance Company seeks a Service Desk Technician II to deliver advanced technical support for Windows and macOS, Microsoft 365, and endpoint management across on-site and remote environments. You will escalate, diagnose, and resolve complex incidents while collaborating...SuggestedRemote work
- Job Overview: The Service Desk Technician II provides advanced technical support to employees both on-site and remotely across all company locations by resolving technical... ...position is key to ensuring timely resolution of IT issues, minimizing business disruption, and...SuggestedWeekly payWork at officeRemote work
- ...job opportunities with DAWSON are posted here as they become available. Check back often for new positions! Technical Support Specialist (TSS Level II) Mahalo for your interest in this role! Please see the full position description below and click Start Your Application...SuggestedContract workFor contractorsFlexible hoursShift workWeekend work
- Scale Computing is seeking a Tier 1 Technical Support Engineer to assist post-sales customers and maintain high satisfaction. You will troubleshoot... ...learning, and teamwork, including collaboration with the services group for deployments and integrations. The role emphasizes...Remote job
- Scale Computing is seeking a Tier 1 Technical Support Engineer in Indianapolis, IN, to support post-sales customers and drive exceptional happiness... ...current with product updates while delivering outstanding service to customers and partners. #J-18808-Ljbffr Acumera is now...Remote job
- Description The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale... ...issues at all times Partner with our Services team for scheduled Service-related... ...experience 1-2 years of experience in IT Support / Helpdesk / Infrastructure support...Remote work
- Scale Computing, Inc. in Indianapolis, IN is seeking a Tier 1 Technical Support Engineer to help deliver best-in-class customer experiences. You... ...problems quickly and clearly. The ideal candidate has 1-2 years in IT support, basic Windows Server and Linux skills, and a solid...Remote job
- ...Position: Onsite & Software Support Technician Location:... ...to the Head of Onsite Services (onsite/on-call... ...in the field and at a desk - troubleshooting hardware... ...Essential Functions Provide Tier I onsite technical support... ...onsite or remote - and elevate issues to higher-level...Full timePart timeSeasonal workRemote workShift work
- United Global Technologies is seeking a local IT Technician in Indianapolis, IN for 1st shift. Training is onsite, followed by a schedule... ...hardware and software issues, hardware installations, and supporting software deployment efforts. Requires an Associate degree or technical...Work at officeLocal areaRemote workDay shift
- Vaco Technology is seeking a Tier 2 Help Desk Specialist for a full-time, on-site role on the north... ...runs Monday-Friday, 9am-6pm, and supports multiple locations, users, applications... ...communication and AD/Group Policy experience are required. #J-18808-Ljbffr Vaco Recruiter ServicesFull timeRemote workMonday to Friday
- Vaco by Highspring is seeking a Tier 2 Help Desk Specialist for a full-time, on-site role on the north side of Indianapolis. You will provide in-person and remote help desk support for desktop, server, and network issues, working Monday through Friday, 9am to 6pm. The...Full timeRemote workMonday to Friday
- American College of Education in Indianapolis, Indiana is seeking a Technology Support Specialist II to deliver day-to-day technology support for students, faculty and staff. The role includes managing end-user devices, software updates, and enterprise platforms, with onsite...
- ...troubleshooting instances when packages cannot be deployed as part of large-scale software deliveries. Provides remote hands‑on work for other IT groups or outsourcers. Troubleshoots and repairs computer software problems of moderate complexity which may involve a removal/...Work at officeLocal areaRemote workMonday to FridayDay shift
- Legends Global in Indianapolis is seeking an on-site IT Help Desk professional responsible for end-user support across our venues and offices. You will manage desktops, laptops, mobile devices, POS terminals, and networked equipment to ensure smooth operations during live...
- ...Technician I (Computer Network Support Specialist)Barbaricum is... ..., servers, and network services across physical, virtual... ...will support day-to-day IT operations,... ...Responsibilities:Provide Tier I technical support for... ...Must meet DoDM 8140.03 IAT II requirements.Minimum 1yr...For contractors
$80.9k - $150.3k
...of Salesforce. The Signature Support Engineer (Technical) is a customer... ...to minimize potential service disruptions. Advocate Signature... ...to effectively prioritize and elevate customer issues as required.... ...experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML...Worldwide- ...employees are passionate about supporting customer success and we... ...XPERTrak, RCI, and associated services — across multi-vendor environments... ...) and complex customer IT environmentsSupport expansion... ...& Key Account SupportAugment Tier II/III TAC capacity by troubleshooting...Full timeHome office
- ...Consulting, an experienced Managed Service Provider in Indianapolis for... ...0 years has an opening for a IT Help Desk Technician for its... ...Bytecafe is looking for a top-tier IT Help Desk Technician to drive... ...Technician will provide first level support to our clients by offering...Work at officeRemote workNight shiftWeekend work
$65k - $75k
...IT Service Desk Analyst Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate... ...such as Microsoft Co-Pilot / Co-Work. 1st and 2nd line support for the business. Good technical knowledge that accompanies...Work experience placementWork at officeImmediate start$18 per hour
...Bilingual (Spanish/English) Service Desk Analyst Req number: R8414 Employment type: Full... ...and vendors, and providing the technical support and customer service needed to solve... .... What You'll Do Provide General IT end-user support Utilize excellent customer...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior... ..., first-line technical support for users of enterprise IT services in a highly regulated... ...handling by higher-tier teams. Follow clearly defined... ...escalation paths and service desk runbooks, handing off complex...Contract workWork experience placementWork at office$24 - $28 per hour
...Help Desk Support AnalystPosition at Zones LLC. Company Overview... ...: When it comes to IT solution providers,... ...differentiating end-to-end service offerings, there's... ...pmAs a Help Desk Support Analyst, you'll play a key role... ...complex issues to higher-tier IT teams when necessary...Work at officeRemote workWorldwide$62.5k - $72k
...The Role: The Technical Support Specialist I supports customers operating NEXiA Proprietary... ...triage, classify issue severity, and elevate when appropriate. Walk customers... ...experience in a technical support, help desk, or customer service environment, or equivalent proven...Work at officeLocal areaRemote workVisa sponsorshipWork visa- ...is currently recruiting for a Tier 2 Help Desk Specialist for a full-time... ...Monday-Friday, 9am-6pm. The team supports multiple locations, users,... ...desktops Participate in on-call IT support Monitor and respond... ...Strong communication and customer service skills Experience with...Full timeWork at officeLocal areaMonday to Friday
$21 - $25 per hour
*JOB SUMMARY* Provides superior customer service to customers on an ever-growing variety of... ...is required to perform all Service Desk functions including, but not limited to,... ...experience or experience providing technical support to end users. (Required) ESSENTIAL FUNCTIONS...Contract workTemporary workWork at officeShift workWeekend workWeekday work- ...application process. Help Desk Technician Full-time... ...Purpose of the Role: The IT Help Desk Technician... ...the front-line technical support resource for Andretti... ...an exceptional customer service experience. Working closely... ...independently and elevate critical matters when necessary...Full timeRemote workRelocation packageFlexible hoursAfternoon shift
$35 - $38 per hour
ENDPOINT SUPPORT ENGINEEROnsite-CARMEL, INEndpointTier 2... ...MACTroubleshootingIntuneVTCDESCRIPTIONOur enterprise financial services client is seeking an... ...ENGINEER will provide tier 2/3 technical support to... ...work onsite between IT support, administration... ...IT support or help desk environment.Strong...Contract workTemporary workWork at office$61.02k
...reliable enterprise-technology services to our partner agencies so... ...Senior provides Tier 2 customer service support. You will ensure efficient... ...position reports to the Help Desk Manager Tier 2 for day-to-day... ...escalation point level for IT Help Desk Administrator Associate...Full timeWork at officeRemote work
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