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Tier II Service Desk Analyst Elevate IT Support

Community Health Network

Community Health Network in Indianapolis, IN seeks a Tier II Service Desk Analyst to resolve or escalate tickets beyond Tier I, supporting Outlook, Microsoft 365, RightFax, Cisco phones, UKG and other enterprise tools. You will analyze incidents, share knowledge, and help teammates resolve issues efficiently. Qualified candidates have a Bachelor's degree or equivalent, 3+ years customer service, ServiceNow experience preferred, strong written and verbal communication, and the ability to learn #J-18808-Ljbffr Community Health Network

Vacancy posted 4 hours ago
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