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Tier 1 Technical Support Engineer — Remote & Customer‑Focused

Acumera is now Scale Computing!

Scale Computing is seeking a Tier 1 Technical Support Engineer in Indianapolis, IN, to support post-sales customers and drive exceptional happiness through effective troubleshooting and clear communication. You will work with a team to address issues via calls, email, and chat, escalate where needed, and stay current with product updates while delivering outstanding service to customers and partners. #J-18808-Ljbffr Acumera is now Scale Computing!

Vacancy posted 4 days ago
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