Float-Medical Assistant

Medical Assistant

The Medical Assistant is responsible for supporting the Specialties and Same Day Care/Urgent Care practice with overall responsibility for maintaining efficiency of patient flow. The areas include but are not limited to Same Day Care/Urgent Care, Dermatology, Rheumatology, Pulmonary, Nephrology, Gastroenterology, Infectious Disease and Podiatry. Some providers practice in either Norwell or Quincy. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, and providing support during procedures. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients' rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices.

Compensation Pay Range: $23.30 - $33.30

Essential Functions

1. Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms.
2. Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA.
3. Takes vital signs and documents accordingly.
4. Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones.
5. Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff.
6. Responsible for coordination of room rotations.
7. Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner.
8. Cleans instruments and equipment following infection control guidelines.
9. Maintains excellent customer service and fosters an environment of optimal patient care.
10. Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients.
11. Cross-trains to assist in covering the front desk team when needed.
12. Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow.
13. Commits to two sessions of our annual flu clinics.
14. Safety Awareness Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.
15. Other duties as required.
16. Works the required weekend (One weekend shift/month) and 1 holiday per year.

Job Requirements

Minimum Education - Preferred

High School Diploma or equivalent preferred

Completion of a Medical Assistant program preferred.

Minimum Work Experience

Experience in a clinical setting preferred

L?icense/Certifications

BLS - Basic Life Support required

CMA - Certified Medical Assistant certificate preferred

Required additional Knowledge and Abilities

Exceptional interpersonal, communication, and customer service skills

Strong clinical and judgment skills are essential.

Good organizational and prioritization skills

Ability to work successfully as a team player.

Demonstrated knowledge of varied medical procedures

Extensive knowledge of anatomy, physiology and English grammar.

Ability to react calmly and effectively in emergency situations.

Ability to read, understand and respond to detailed oral and written instructions; communicate clearly.

Able to both lead and take direction from Nursing Supervisor.

Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.

EPIC EHR

M-F days varied hours; 1 Weekend a month and 1 holiday/year