Administrative Services Assistant / Nashville, TN (Hybrid), 4+ Months Contract

Job Title

Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of administrative detail; and performs related work as required. An employee in this class routinely performs general assignments to relieve an executive of administrative detail and other duties which do not require his/her personal attention.

The main job duties consist of the following:

• Process permits, inspection requests, and payments for customers
• Return messages from customers from the voicemail and personal desk phone line
• Return emails from customers
• Answer calls and assist customers from the main incoming phone line
• Communicate any issues with Core/Access or the main phone line to the supervisor as soon as you are made aware
• Communicate clearly and professionally during all customer interactions

Education and Experience: Graduation from an accredited college or university with a bachelor's degree; qualifying full-time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Type - Category - Qualification - Description - Competency - Required

Software - Database - Microsoft Access - Proficient (4-6 Years) - Yes

Skills - Others - Correspondence - Email - Proficient (4-6 Years) - Yes

Skills - Others - Correspondence - General - Proficient (4-6 Years) - Yes

Skills - Others - Customer Service - Proficient (4-6 Years) - Yes

Skills - Others - Customer Service Skills - Proficient (4-6 Years) - Yes

Skills - Others - Emailing - Proficient (4-6 Years) - Yes

Software - Others - Internet - Proficient (4-6 Years) - Yes

Skills - Others - Scheduling - Proficient (4-6 Years) - Yes

Skills - Others - Typing - Proficient (4-6 Years) - Yes

Skills - Others - Verbal Communication - Proficient (4-6 Years) - Yes