Outbound Supervisor

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Job Summary

Plan, coordinate, and supervise the storage, order assembly, and distribution of products, parts, and materials from a warehouse or distribution facility.

Duties and Responsibilities

• Ensure the integrity of orders through meeting customer performance standards; ensure customer-specific shipping requirements are met; investigate to resolve any issues to ensure minimal recourse.
• Provide supervision of warehouse/distribution activities to include one or more of the following: receiving, storing, order assembly, packaging, testing, inventory control and shipment of goods or materials; monitor bill of lading compliance.
• Monitor and track towards achievement of key performance indicators (safety, damages, inventory, order fulfillment accuracy, and productivity).
• Coordinate timely equipment and staffing needs to ensure timely and accurate picking, assembly, packaging, and/or loading of product or materials for shipment.
• Maintain warehouse/distribution safety and security programs and activities.
• Assist in the preparation of correspondence, reports, operations, maintenance, and safety manuals.
• May issue shipping instructions and provide routing information; ensure delivery times and locations are coordinated.
• Routinely perform physical inventory counts or as deemed appropriate.
• Monitor the pickup, delivery, and/or distribution of products or materials; may ensure shipments are picked up on time to meet delivery expectations through continuous communication with customers and third party transports.
• Serve as an internal resource for users of the Warehouse Management System (WMS) as appropriate; may ensure the system is maintained and users are properly trained.
• Monitor expenditures; may assist in the preparation and management of the annual budget.
• Review work orders, invoices, reports, and/or demand forecast; estimate peak delivery periods and issue work assignments.
• May routinely inspect the physical condition of the warehouse(s), vehicle fleet, and/or equipment; order testing, maintenance, repairs, and/or replacements as necessary.
• Supervise the day-to-day activities of the assigned warehouse/distribution team. Provide leadership and direction to members of the department, performing those responsibilities in accordance with the established policies and applicable laws. Responsible for participating in interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems. Work with Human Resources to resolve more complex team member- related issues.
• Effective communication skills and the ability to effectively communicate in English both verbally and in writing.
• Good interpersonal skills and the ability to work effectively in a diverse environment and across the Company.
• Ability to work independently with minimal supervision.
• Ability to work flexible, non-traditional hours when necessary.
• Ability to operate large distribution and packaging equipment (i.e., stretch wrap machine).
• Ability to maintain regular and predictable attendance.
• Ability to work in a constant state of alertness.

Qualification Requirements

Minimum Education:

High School Diploma or completion of GED equivalent. Post-secondary education preferred

Minimum Work Experience:

Three (3) years of warehouse or distribution experience facilitating high-volume order processing.

License(s) / Certification(s):


Valid licensure/certificate to operate a forklift.

Knowledge, Skills and Abilities

• Knowledge of widely accepted and general warehouse/distribution management standards.
• Proficiency using simple mathematics.
• Strong knowledge of OSHA workplace safety standards.
• Proficiency using a Personal Computer (PC) to include Microsoft Word and Excel.
• Proficiency using a Warehouse Management System (WMS).
• Good communication skills and the ability to effectively communicate in English both verbally and in writing.
• Leadership skills and the ability to lead a diverse team of coworkers.
• Critical thinking skills and the ability to be a problem solver.
• Good customer service skills and the ability to put the customer/consumer first.
• Ability to maintain regular and predictable attendance.
• Ability to work in a constant state of alertness.

Physical Requirements

Represents the appropriate physical requirements of the job in the course of the work.

For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members. To learn more about E-Verify, including your rights and responsibilities, please visit the U.S. Citizen and Immigration Service at

The W.C. Bradley Co. is an Affirmative Action / Equal Employment Opportunity employer.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.

Federal law requires the W.C. Bradley Co. to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. If you are interested in applying for employment with the W.C. Bradley Co. and require special assistance or accommodation to complete any part of the application and pre-employment process, please contact our Human Resources Office