Technical Product Support Specialist

TriCom Technical Services provided pay range This range is provided by TriCom Technical Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $22.00/hr Direct message the job poster from TriCom Technical Services Technical Support Specialist Summary The Technical Support Specialist will ensure the reliability and security of critical systems for local site operations, including network connectivity, servers, and communication tools. This role will provide advanced desktop support, collaborate closely with business users, and deliver exceptional customer service with urgency and empathy. Responsibilities include problem management, incident resolution, hardware lifecycle oversight, and knowledge transfer. This position will also support cyber and physical security compliance and partners with global teams to implement new technologies. Requirements Demonstrated ability to deliver impactful work that drives business results. Strong interpersonal, communication, and relationship-building skills. Intermediate proficiency in desktop productivity tools. Intermediate proficiency in systems and network troubleshooting. Strong analytical skills in problem identification and solution delivery. Proven leadership experience with measurable results. Ability to influence PLT and other business partners effectively. Self-motivated with a success-driven mindset. Proven ability to establish and maintain standards. Bachelor’s Degree in Information Technology or related field, OR an Associate’s Degree with 5 years of IT manufacturing experience. Minimum of 1+ years of experience in the field. This is a 4-month Contract opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please. Seniority level Entry level Employment type Contract Job function Information Technology IT Services and IT Consulting Get notified about new Technical Product Support Specialist jobs in Minneapolis, MN . #J-18808-Ljbffr