Customer Service Representative

Customer Service RepresentativeMonday-Friday | In-Office Position Starting Pay between $22 - $25/hour Build Relationships. Solve Problems. Make an Impact. Are you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization. In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish. If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from youWhy You'll Love Working at L&MAttendance BonusProfit Sharing BonusEmployee Referral BonusTuition AssistancePaid time off and holidays401(k) with company matchAdvancement OpportunitiesFamily-owned company with a team-oriented cultureWhat You'll DoManage customer accounts and orders from start to finishCoordinate with Sales, Design, Scheduling, and Production teamsProcess orders, changes, and customer requests accuratelyCommunicate order status and provide solutions to customer concernsBuild strong relationships with customers and serve as a trusted resourceMaintain accurate customer records and documentationSupport continuous improvement efforts and administrative projects as neededWhat We're Looking ForCustomer service, account management, administrative, or office experience preferredManufacturing, packaging, logistics, or distribution experience is a plus, but not requiredStrong communication and relationship-building skillsExcellent organizational and multitasking abilitiesAbility to work independently and as part of a teamAttention to detail and commitment to customer satisfactionProficiency with Microsoft Office and business software systemsBuild a Career with L&M At L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers. We're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service. Apply today and become part of the L&M Corrugated team! EE Statement L&M Corrugated Container Corporation is an equal opportunity employer.