Lead Mitigation Technician

Job Description

Job Description

Restoration 1, a leading company specializing in fire, water, and mold damage restoration, is opening a location in Chapel Hill and seeking a Lead Mitigation Technician to join the team. We specialize in restoring properties affected by water damage, whether from floods, storms, plumbing failures or other disasters.

The ideal candidate will have expertise in water damage restoration, mold remediation and fire restoration.

Duties

• Oversee, complete and lead restoration projects from start to finish.
• Perform water damage restoration, including water extraction, demolition, drying, etc.
• Utilize power tools and hand tools for restoration tasks.
• Clean and restore damaged areas effectively.
• Conduct mold remediation procedures.
• Communicate effectively with customers.
• Perform basic equipment maintenance.
• Perform basic vehicle maintenance.
• Supervise technicians/helpers in performance of company services.
• Inspect completed work.
• Complete technician’s daily logs.
• Complete Work Orders.
• Complete appropriate restoration documentation.

Skills

• Proficiency in the restoration industry practices.
• Experience with power tools and hand tools.
• Ability to restore and clean various surfaces.
• Strong background in water damage restoration.
• Ability to communicate with customers.

Decision Rights and Authority

• Determine the sequence of steps to be taken when delivering the company’s services at the customer’s property.
• Assign specific tasks to technicians/helpers within a work crew.

Qualifications

• 2+ years industry related experience, specifically restoration, required.
• IICRC certification for Water Restoration Technician (WRT) and Applied Structural Drying (ASD) preferred.
• IICRC certification for Applied Microbial Remediation Technician (AMRT) an asset.
• Familiarity with chemical products including use, disposal, and Safety Data Sheets.
• Comprehensive understanding of customer service, principles, and practices.
• Eligible to operate a motor vehicle per Restoration 1’s vehicle policy.
• Ability to work within a team or independently as needed.
• Strong written and verbal communication skills.
• Proven ability to multi-task in a fast-paced environment.
• Basic computer and/or Tablet / iPad experience.
• Willing to work evenings, on call and weekends when requested.
• Periodic travel may be required.
• Criminal Record Check.
• Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time).
• Occasional lifting from 41+ lbs, assisted (up to 50% of the time).
• Access and mobility in tight spaces.
• Fit Testing – half and full-face mask as needed; annual certification required.
• Working at Heights - over 5 feet, periodically.
• Sustained periods of standing, sitting, walking, bending, and kneeling.

If you possess these skills, we encourage you to apply for the Lead Technician position with us.

Schedule

• Will include being on call and overtime

Supplemental Pay

• Overtime pay

Work Location

• Territory includes Chapel Hill, Pittsboro and South Durham