Lead HVAC Service Technician

Snapshot / Role Overview
We're seeking a Lead HVAC Service Technician in Durham, NC to provide advanced technical service and mentor technicians while managing service activities at commercial accounts.

Impact

Ensure maximum uptime for key commercial accounts through expert diagnostics and proactive maintenance
Build customer loyalty by delivering professional service and technical solutions that exceed expectations
Develop technician skills through hands-on training and mentoring in the field
Drive service efficiency by coordinating work activities and optimizing service delivery processes

Responsibilities

Lead service activities at assigned commercial accounts including preventive maintenance and repairs
Diagnose and repair complex HVAC system issues on chillers, boilers, and building controls
Mentor and train junior technicians on proper service procedures and troubleshooting methods
Coordinate with service management on scheduling, parts procurement, and customer communication
Conduct equipment inspections and provide recommendations for repairs and upgrades
Program and troubleshoot building automation systems and DDC controls
Respond to emergency service calls and resolve critical equipment failures
Complete accurate service documentation and maintain detailed maintenance records

Requirements

Must-Haves
8+ years of commercial HVAC service experience with progression to lead role
EPA Universal Certification required
Strong knowledge of chillers, boilers, air handlers, and building controls
Proven leadership skills and ability to mentor less experienced technicians
Excellent troubleshooting and problem-solving abilities
Valid driver's license with clean driving record

Nice-to-Haves
Manufacturer certifications for major HVAC equipment brands
BAS/controls programming experience with Trane, Carrier, or Johnson Controls platforms
NATE certification or other technical credentials

Compensation & Logistics

Competitive salary depending on experience; benefits include health insurance, dental and vision coverage, 401(k) with company match, paid time off, holidays, company vehicle, and performance bonuses.

Call to Action
If you're ready to advance your career in mechanical construction, apply today or connect with us to learn more.