Business Sales Manager

Position Description:The Business Sales Manager (Mid-South Fiber) leads the regional small and medium business (SMB) sales team, driving new customer acquisition, revenue growth, and strong sales execution across the assigned service footprint. This is a hands-on leadership role responsible for hiring, developing, coaching, and managing Account Executives while remaining actively involved in the field through joint customer visits, sales coaching, prospecting support, and assistance with complex or high-value opportunities. The manager also owns the day-to-day sales operation, including territory planning, pipeline reviews, forecasting, CRM accuracy, performance management, and coordination of customer orders through installation. Success requires strong leadership, disciplined follow-through, and consistent achievement of team sales and revenue goals.Duties and Responsibilities:Sales Team Leadership & Field CoachingLead, coach, and hold accountable a team of SMB Account Executives against individual and regional sales, revenue, and activity targets.Recruit, onboard, train, and develop sales talent; conduct regular one-on-ones, performance reviews, and improvement coaching.Spend meaningful time in the field on ride-alongs, joint prospecting, customer meetings, deal reviews, and hands-on coaching.Assist representatives with discovery, proposals, negotiations, objections, and closing strategic or complex opportunities.Set clear expectations, reinforce consultative selling standards, and create a positive, results-oriented team culture.Business Development & Sales ExecutionBuild and execute regional SMB growth plans focused on new business acquisition, market penetration, and profitable revenue growth.Develop territory assignments, prospecting priorities, account coverage, and local outreach plans for the sales team.Personally support priority opportunities and, when needed, prospect, present, and close business to help achieve regional objectives.Build relationships with local businesses, referral partners, chambers of commerce, and community stakeholders.Maintain knowledge of fiber internet, business voice and other applicable services, competitive offers, and local market needs.Sales Operations, Reporting & Performance ManagementOwn the regional sales cadence, including team meetings, pipeline reviews, forecasts, activity reporting, and performance scorecards.Monitor lead flow, prospecting activity, opportunity stages, conversion, sales results, installations, and quota attainment.Ensure accurate, timely CRM records, proposals, order submissions, customer documentation, and sales reporting.Identify performance gaps, remove obstacles, and implement coaching or corrective action as appropriate.Partner with Sales Operations on reporting, process improvements, training, compensation administration, and territory effectiveness.Customer Experience & Cross-Functional CollaborationCoordinate with Engineering, Construction, Operations, Provisioning, Customer Service, and other teams to move opportunities from contract to installation and activation.Set clear customer expectations around serviceability, pricing, contract terms, installation timelines, and handoffs.Escalate and help resolve order, installation, and customer issues that could delay activation or affect retention.Support account expansion, renewals, referrals, and a smooth transition to post-sale account management.Other Duties:Represent Lyte Fiber professionally and perform other related duties or special projects as assignedCompensationBase salary: $80,000–$100,000 annually, depending on qualifications and experience.Target annual commission: $48,000; on-target earnings (OTE): $128,000–$148,000, subject to the applicable commission plan.About Lyte FiberEstablished in 2023 and headquartered in Houston, TX, Lyte Fiber, LLC (“Lyte”) is dedicated to bringing the fastest, most reliable home and business fiber optic internet to Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans who are passionate about providing a best-in-class customer experience, building a company where great employees want to work and connecting Texas communities. As part of our commitment to each community we serve, Lyte pledges a 1% giveback to local charities and causes annually.Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), gender identity, national origin or ancestry, citizenship, ethnicity, genetic information, age, or protected veteran status and will not be discriminated against on the basis of physical or mental disability or any other characteristic protected by federal or Texas law.Applicants who believe they need an accommodation on account of a disability or sincerely held religious belief to perform the essential functions of the job they are applying for, should submit those requests to HR. Requests will be evaluated on a case-by-case basis and cannot be guaranteed.Minimum Qualifications:At least 5 years of B2B sales experience, including 2 years of sales leadership, team lead, or demonstrated coaching responsibility.Telecommunications, fiber internet, ISP, or related technology sales experience strongly preferred.Proven ability to coach outside sales representatives, manage a sales pipeline, and consistently achieve sales goals.Experience with CRM systems, forecasting, reporting, and Microsoft Office or comparable business tools.Strong communication, negotiation, organizational, and customer relationship skills.Ability to balance field leadership with administrative oversight and work independently across a regional territory.Bachelor’s degree in business or related field preferred; equivalent relevant experience considered.Valid driver’s license, reliable transportation, and an acceptable driving record.Physical Demands and Work EnvironmentField-based role with regular travel throughout the Mid-South Fiber service region and Greater Houston area.Work is performed in business locations, in the field, and in office or remote administrative settings.Schedule flexibility may be required for customer appointments, community events, and business priorities. #J-18808-Ljbffr