Senior Regional Sales & Marketing Manager, Volvo Car Financial Services | Ridgeville, SC

Let's introduce ourselves

As Regional Sales & Marketing Manager, Southern, you will oversee retail operations in the South Carolina market while leading Market Teams across the Southeast, Gulf States, and Appalachian markets. You will drive sales growth, profitability, and customer satisfaction by setting market objectives, mentoring Market Managers, and partnering closely with Volvo Cars USA’s Southern Region leadership. This role is both strategic and hands-on, requiring a proven ability to achieve ambitious sales targets while strengthening retailer performance and customer loyalty.

What you'll do

Principal Responsibilities:

• Achieve Market Targets and Objectives for the following: New Retail, New Lease, CPO and Pre-Owned Volvo penetrations, VIP assurance products, Excess Wear & Use.  These are Monthly, Quarterly, and Annual Targets.
• Assist in the development of performance targets for Southern Region retailers and Market Teams
• Lead the Market Managers for the Southeast, Gulf States, and Appalachian markets
• Provide leadership and mentorship to the market teams
• Participate in monthly and annual planning sessions on sales, incentives and financials
• Coordinate with VCFS Management on retailer meetings and deliver messaging to retailers as needed           
• Work with and provide guidance to Retailer Principal and Retailer Management to achieve Retailer and VCFS combined objectives. Develop improvement plans as needed where shortfalls are identified. 
• Manage and prioritize Market Teams activities to align penetration objectives.
• Monitor and address work to improve Retailer Customer Satisfaction Processes, and if needed address and resolve cases of extreme customer dissatisfaction.
• Act as VCFS point of contact for Volvo Cars USA’s Southern Region Management
• Manage market implementation of VCFS sales and marketing plans and programs, activities, standards, support, tools, and training.
• Provide market input on credit and funding standards, procedures, and strategies.
• Coordinate with JM&A field representatives on retailer meeting and deliver messaging to retailers as needed
• Monitor Retailer and Market Team performance against Annual Business Plan and objectives and take corrective actions to improve performance.
• Define Retailer improvement programs based on targets and objectives.

What you'll bring

Competencies/Experience/Skills Required:

• Strong leadership abilities (coaching, teaching, developing others) – demonstrated success.
• Results oriented – works towards goals, setting high standards for self and others.
• Ability to analyze issues and data systematically and utilize this information to develop strategy.
• Ability to utilize a PC to communicate, analyze data, track trends, and retrieve relevant information.  Use of Microsoft Office Suite and similar data, communication and presentation software fluently.
• Ability to communicate, both written and orally, on a professional level
• Broad knowledge of Financial Services, Retail Sales, Business Management and Marketing experience, which is usually acquired through a combination of education (bachelor’s degree, or equivalent experience), preferred master’s degree, and at least 10-15 years of Business Management experience.

Personal profile

• Positive attitude, proactive, flexible
• Strong listening, influencing and negotiating skills
• Strong leadership abilities (coaching, teaching, and developing others) demonstrated success.
• Clear ability to communicate clearly, both written and verbal.
• Ability to plan and prioritize while committed to delivering in time and with the right quality
• High integrity
• Ability to work both independently and in a team.
• Ability to interact cross-functionally and to act in a multi-cultural environment.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Position will require extensive domestic travel.

Let's talk benefits

Join Volvo Cars and enjoy a comprehensive range of benefits designed with you in mind. Our programs offer choice, flexibility, and exceptional value, including competitive medical, dental, and vision plans, tax-advantaged savings accounts, and a wellness program with discounts and gifts, most of which start on day one of employment. You'll also have access to voluntary benefits and a robust retirement savings plan with employer contributions. 

As part of our commitment to your well-being, we offer The Family Bond by Volvo Cars, a global paid parental leave policy covering all employees, including adoptive, permanent care foster, and surrogate parents. Additionally, employees and their eligible family members can lease a new Volvo at discounted rates through the Volvo Employee Lease Program (VELP). At Volvo Cars, our benefits extend beyond the workplace to enhance your life and support your family. 

Volvo Car is an equal opportunity employer. The successful candidate must be legally authorized to work in the US without sponsorship.