Senior Key Account Manager

Senior Key Account Manager

Who is Costa Farms? We're one of the world's largest horticultural growersbut without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we've grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 people: engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone's life.

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We're also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.

We cultivate plants, as well as a winning culture. Join the team, and you'll find opportunities to learn and grow. You'll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You'll support and be supported by a team that cares about each other, our customers, our consumers, and our community.

You'll also find right away that Costa Farms is committed to providing a diverse environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law.

The successful Sr Key Account Manager will lead the execution of strategic sales initiatives that drive profitable growth and expand the company's presence in key markets. This position will report to the Director of Ops & Sales and support cross-channel sales initiatives and analysis. The Sr. Key Account Manager will work closely with the Director of Ops & Sales to develop and manage a high-performing sales team, while also maintaining direct responsibility for key customer relationships. This individual will serve as a liaison between customers and internal departments, including operations, logistics, and finance, to ensure that solutions are delivered efficiently and aligned with customer needs. The Sr. Key Account Manager will inspire the team to embrace a culture of performance, accountability, and continuous improvement, while ensuring that all sales and service objectives are met in alignment with the company's values of hunger, humility, and hustle.

The duties and responsibilities of the Sr Key Account Manager include:

• Lead and develop the sales team, including Key Account Managers, ensuring performance, strategy alignment, and customer satisfaction.
• Drive aggressive, profitable sales growth while remaining hands-on in operations and customer engagement.
• Identify new opportunities and work cross-functionally with marketing, operations, and finance to execute growth strategies.
• Develop and implement pricing, incentive, and replenishment strategies that align with market trends and customer behavior.
• Monitor and communicate KPIs, prepare presentations, and lead key meetings and reviews.
• Promote a team-oriented, values-driven culture focused on hunger, humility, and hustle.
• Travel as needed and be available beyond standard hours to meet business demands.
• Maintain a strong office presence and lead by example.
• Responsible for managing some accounts and prospects, based on business needs.

We're looking for a driven, strategic leader who thrives in a fast-paced environment and embodies our values of hunger, humility, and hustle. The ideal candidate will bring a strong commercial mindset, hands-on leadership, and a commitment to both team success and customer satisfaction.

• Strong Leadership & Vision Provides clear direction, supports Key Account Managers, and leads the team toward shared goals.
• Strategic & Adaptable Maintains a long-term view while adjusting quickly to changing market dynamics and customer needs.
• Customer-Centric & Results-Driven Passionate about growth, deeply committed to service excellence, and unafraid to go the extra mile.
• Effective Communicator & Influencer Confidently presents, persuades, and resolves issues across all organizational levels, internally and externally.
• Team-Oriented & People-Focused Builds trust, encourages collaboration, and creates a positive, performance-driven culture.
• Organized & Process-Driven Juggles multiple priorities with structure and precision, ensuring no detail is overlooked.
• Analytical & Fact-Based Decision Maker Leverages data and insights to inform decisions and identify growth opportunities.
• Self-Motivated & Accountable Operates with a sense of urgency, takes ownership, and consistently follows through to deliver results.

Competencies:

• Ensures Accountability
• Customer Focus
• Builds Effective Teams
• Communicates Effectively
• Persuades
• Plans and Aligns
• Manages Complexity
• Financial Acumen
• Develops Talent

Work Experience Required:

• Bachelor's degree in business, Marketing, Sales, or a related field is a plus
• 5+ years in sales, account management, or business development, preferably managing key or national accounts.
• Proven experience in customer relationship management, negotiation, and data-driven decision-making.

Demonstrated success in leadership or senior account management roles, with strong strategic planning and team management skills

All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

Costa Farms offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account, Flexible Spending Account, and Dependent Care
• Telemedicine/ Mental Health Service
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Supplemental Insurance (Aflac)
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has:

• On-site gym with showers
• On-site cafeteria, quiet room, and indoor games
• Love Where You Work activities throughout the year

This organization participates in E-Verify

• E-Verify Notice of Participation / E-Verify Aviso de Participacin
• E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.