Remote Customer Experience Executive
Foundation Medicine Inc
Foundation Medicine seeks a Customer Experience Executive (CEE) to serve as the main liaison for key FMI accounts. The role ensures end-to-end customer experience across FMI’s product portfolio, handling pre-, peri-, and post-testing inquiries with a focus on service delivery and patient privacy.
The CEE collaborates with internal teams and leadership to tailor services, monitor account activity, and drive improvements that sustain and grow high-priority accounts.
#J-18808-LjbffrVacancy posted 3 days ago
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