AI-Driven Customer Experience Ops Manager (Remote)
Swooped
Swooped is seeking a Customer Experience Operations Manager for a全-time remote role based in the United States. You will translate evolving operational needs into scalable workflows, build go-to-market systems, and prototype AI-enhanced processes across CX operations.
You will lead cross-functional projects, manage Salesforce flows and automations, and maintain a single source of truth for CX data and reporting. Experience with AI tools and GTM stacks is essential.
#J-18808-LjbffrVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the AI-Driven Customer Experience Ops Manager (Remote) in United States vacancy
- ...Kobie Marketing, a remote-first loyalty partner, is seeking a Customer Success Manager to lead Quality Assurance, Training, and the Customer Success... ...to ensure outstanding client experiences. You will drive automation, AI-powered tools, and scalable processes,...Remote work
Kobie Marketing
United States2 days ago - ...Relativity is seeking a Customer Success Manager to own a portfolio of RelativityOne subscriptions... ...and growth. This role uses AI tools to craft communications,... .... The position supports a remote/hybrid model in the US, prioritizing data-driven action, proactive risk...Remote work
Relativity
Houston, TX3 days ago - ...Goodstack is hiring a Customer Success Manager to own the end-to-end customer journey for AgentPro, our AI-powered grant writing platform. You... ...in a fast-growing, mission-driven startup and enjoy working with... ..., this role offers a remote-friendly environment, generous...Remote work
Goodstack
New York, NY4 days ago - ...Base is seeking a hands-on Head of Customer Success & Experience to redesign an AI-first CS organization in the San Francisco Bay Area. You’ll own onboarding... ..., Engineering, and Revenue to remove friction and scale through product-driven workflows. #J-18808-LjbffrSuggested
Base
San Francisco, CA4 days ago - ...Trybe is seeking a Head of Customer Experience to build, lead, and scale our customer support across... ...creators. You’ll own end‑to‑end CX, manage a distributed team, and partner with Product... ...‑growth tech or ecommerce, with a data‑driven mindset and expertise in tools like...Suggested
Trybe
New York, NY14 hours ago - ...Jerry.ai is seeking an experienced HR Operations professional to own complex, in-house compliance and... ...questions, while shaping HR operations with an AI-driven approach. This is a hands-on role in a fast-growing, remote-first company with room to grow into broader HR...Remote work
Jerry
United States4 days ago - ...United States is seeking a Marketing Ops Analyst to join a fully remote Revenue Operations team. You will connect... ...better business decisions across the customer journey. You will collaborate with... ...dashboards and standardized metrics. AI-powered tools will accelerate...Remote work
Jobgether
United States3 days ago - ...Coinbase is seeking a senior WFM leader to redefine workforce strategy with AI-informed planning and executive-level influence. You will partner across Ops, Finance, Legal, and Compliance to ensure regulatory readiness while guiding capacity across product launches. The...Remote work
Coinbase
Austin, TX2 days ago - Flai is hiring a Customer Success Manager to be the connective tissue between us and dealership customers. Remote, Texas-based with travel to customer sites, you’ll onboard and scale... ...frontline feedback and own a rapid, data-driven customer journey. You will build real...Remote job
- ...CrowdStrike, a global cybersecurity leader, seeks an Sr. AI Growth Engineer to own the technical foundation of a... ...teams. Based on West Coast preference, Seattle/remote candidates welcomed. Join a mission-driven company delivering AI-powered security at scale and shaping...Remote work
CrowdStrike
Carson City, NV17 hours ago - ...Sales processes. You will partner with Sales Ops leaders, Account Executives, and cross-... .... This role emphasizes data, dashboards, AI-assisted analytics, and end-to-end ownership of smaller-scope projects, with a remote-friendly model for US-based candidates (excluding...Remote work
Openkrill
United States17 hours ago - ...seeking a Senior Revenue Operations Manager for Fund Administration to own... ...that keep Fund Administration, Sales, Customer Success, and Finance aligned and moving... ...performance. This role emphasizes AI-enabled automation and data-driven decision-making. #J-18808-LjbffrRemote work
Juniper Square
United States14 hours ago - ...Storm Ideas Ltd in the United States is hiring an AI-First Account Manager to own the client operating rhythm around Creative Operations and Systems/Process Design. This high-accountability role emphasizes clear context, proactive questions, and well-documented follow...Remote work
Storm Ideas Ltd
New York, NY2 days ago - ...in Dallas seeks a seasoned Manager of Customer Service to own the frontline... .../NPS, and build a scalable, AI-native support motion that reduces... ...headcount while improving experience. You’ll partner with the... ...escalation playbooks, and data‑driven improvements across channels...
- ...Partner Company seeks an experienced Customer Support Manager to lead a high-performing, remote team across phone, email, live chat, and SMS. You will coach specialists... ..., and optimize staffing and workflows in a data-driven, AI-enabled environment. Working with cross-functional...Remote work
jobgether
New York, NY2 days ago - ...basic domain knowledge, escalate issues when needed, and participate in training to build expertise in Retirement processes and controls. This role emphasizes compliance and timely deliverables in a dynamic, innovation-driven #J-18808-Ljbffr 3433 Genpact US Services, LLC.Remote job
- ...Cash App is seeking a senior Data Engineer to manage data architecture, modeling, and pipelines across compliance and risk domains.... ...teams with reliable datasets spanning multiple products and build AI-driven solutions for data quality and automated resolution. You will...Remote work
Cash App
Austin, TX18 hours ago - ...million-dollar deals, and partner with cross-functional teams to deliver client value. This leadership role requires deep BPO/Digital Ops expertise, strategic vision, and the ability to scale outcomes through a collaborative Cognizant Way to Lead. #J-18808-Ljbffr...Remote job
- ...investors. You’ll maintain Snowflake/dbt data models and help leadership with data-driven recommendations, using AI tools to boost efficiency. The role requires strong SQL, BI tool proficiency, and 3+ years of analytical experience, plus a business #J-18808-LjbffrRemote work
Splash Financial
San Francisco, CA4 days ago - Porch Group is seeking a Senior Manager of Support Operations for its... ...leads a distributed, mostly remote team across time zones,... ...and Palmtech. You will shape AI-driven support, set SLA/CSAT targets... ...Intercom and Five9 usage to improve customer outcomes. The successful...Remote job
- ...Wonderschool in San Francisco is seeking a hands-on Customer & Marketplace Operations Leader to own support across phone, chat, email, and AI, guiding a team to resolve complex issues and improve outcomes for families, providers, and employers. You will design workflows...
We Love AI Jobs
San Francisco, CA3 days ago - ...Hermetic AI, Inc. is seeking a Digital & Scaled Customer Success Manager for remote work in the United States. The role owns customer success for a long-tail SMB book, designs digital journeys, and leads lifecycle programs to drive adoption of Mia. You’ll personally engage...Remote work
Hermetic AI, Inc.
New York, NY18 hours ago - ...Spring Health, a global mental health company, is seeking a Senior Customer Success Manager for a fully remote role managing an enterprise portfolio. You will build relationships with customer and consultant stakeholders, demonstrate value, and drive adoption, renewal,...Remote work
Spring Health
New York, NY2 days ago - ...Ladders is seeking a Manager of Customer Success, SMB to lead the healthcare-focused SMB customer success... ...and coaching a growing team. The role is remote for US-based candidates and emphasizes analytics, automation, and AI-enabled workflows to improve customer outcomes...Remote work
Ladders
United States3 days ago - ...Process Street is seeking an early-career Customer Success professional to join our fully remote team. You will nurture customer relationships, guide onboarding... ...-code automation platform. You don’t need past CSM experience; you should love working with people, solving...Remote work
Process Street
New York, NY2 days ago - ...Clue, Inc. is seeking a Customer Success Manager to own relationships from proof-of-concept through renewal. You will lead training and support... ...conversion and renewal across enterprise accounts in the US. Remote work is supported, with monthly travel as needed. #J-1880...Remote work
CLUE
United States3 days ago - ...expenses, payroll inputs, tax filings, and HR systems, with opportunities to modernize processes through automation and AI. You’ll report to the HR Manager and help shape how we support staff across jurisdictions, including building an internal HR dashboard and compliance...Remote work
Centre for Effective Altruism
United States5 days ago - ...Metergrid sucht eine/n Lead Sales Operations mit Fokus auf AI-gestützte Revenue-Operations. Du entwickelst und implementierst Strategien zusammen mit der GTM-Leadership, verantwortest das operative Backbone des Revenue-Modells und sorgst für effiziente, datenbasierte...Remote work
Metergrid
New York, NY18 hours ago $100k - $150k
...and your primary work experience will be virtual /... ...Description The AI Customer Success Manager operates as an overlay... ...referenceability. Location: Remote with up to 25%... .... Work with Agent Ops if the customer, the... ...when adoption drops driven by enablement challenges...Remote workFull timeWork experience placementWork at officeLocal areaWork from homeShift work- ...Leeds Professional Resources seeks a senior leader to build and drive a comprehensive customer experience and quality assurance program. You will own service standards, monitoring, and the tools that help teams deliver a consistent client experience. You will lead cross...
Leeds Professional Resources
North Palm Beach, FL17 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI-Driven Customer Experience Ops Manager (Remote). Be the first to apply!
Related searches
- customer experience operations manager United States
- guest experience manager United States
- guest experience specialist United States
- guest relations manager United States
- customer experience team manager United States
- customer experience supervisor United States
- customer marketing United States
- work from home customer United States
- amazon customer United States
- customer satisfaction United States