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Remote Senior Manager, AI-Driven Support Ops (Inspection)

Porch.com, Inc.

Seattle, WA
  • Remote job

Porch Group is seeking a Senior Manager of Support Operations for its Inspection portfolio. The role leads a distributed, mostly remote team across time zones, owning performance, tooling, and people leadership in ISN, HIP, and Palmtech. You will shape AI-driven support, set SLA/CSAT targets, and modernize Intercom and Five9 usage to improve customer outcomes. The successful candidate will partner with Product and Engineering to close feedback loops and drive improvements, ensuring scalable, #J-18808-Ljbffr Porch.com, Inc.

Vacancy posted 2 days ago
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