Senior UX Designer

Senior UX Designer

Pay Range: $129,700.00 – $176,820.00 Brand: Victoria's Secret Location: New York, NY Location Type: Hybrid Job Area: Digital Employment Type: Full-time

Why You Belong Here

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Your Role

We are seeking a highly experienced Lead UX Designer to join our team. In this role, you'll guide the design of complicated and expansive user experiences for our digital products that need to be intuitive, accessible, engaging, and performant. You will collaborate closely with product managers, engineers, researchers, business partners, and other designers to solve complex problems and turn them into elegant, user-centered solutions.

Through a variety of methodologies; we support product teams that build configurable features and capabilities to continually drive an enhanced end-user experience and greater business performance.

We do this by:

• Understanding the motivations and needs of our millions of customers
• Collaborating with business and brand partners to create technology, capabilities, and processes that allow for efficient set-up, monitoring, and management of their digital experiences
• Advocating for the learnability, efficiency, memorability, and desirability of new or enhanced features and functionality across the breadth of the user journey
• Advocating for—and designing within—a systems-based methodology that allows for configurability, customization, and specialization of re-usable components that enables scalability and quality.
• Incorporating an ever-expanding and maturing set of tools and processes powered by AI to help us more efficiently and effectively bring our ideas to life

Your Impact

• Drive continuous product improvements by researching and rapidly designing iterative functional solutions to enhance the user experience leveraging our design principles, standards and best practices
• Use, contribute to, and advocate for a systems-based design methodology that is designed to support co-branded implementations of our solutions
• Support user research and testing by gathering assumptions and writing hypotheses, contributing to questions and scenarios for tests with the Research team, and observe sessions to help extract key learns for both your area of focus and the user journey at large
• Access, understand, and utilize site data and metrics to help validate the success of an implemented design and to inform new solutions
• Work side-by-side with developers to build and validate all visual/functional enhancements
• Present solutions to cross-functional and brand partners, clearly articulating the UX design principles and methodologies that informs the work
• Display a clear understanding of how the e-commerce platform works and who are our key partners and contribute to strategic roadmap planning
• Lead collaborative working sessions with cross-functional partners to identify and define what problems we are trying to solve and how best to solve them
• Act as a mentor to junior designers
• Give back to the design team by being engaged in critiques, sharing new learnings and case studies, and by challenging existing processes with new ways for the team to be more effective

Qualifications

• Passionate advocate for the end user
• UI, visual design, and interaction design expertise
• Proven ability to translate complex design challenges into clear, user-friendly experiences
• Sophisticated sense of visual design/style
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Collaborative, positive, detail-oriented

Benefits

• Paid parental leave to bond with your new addition
• 401(k) savings plan with company match
• Merit increases and performance bonuses
• On-the-spot recognition and rewards for a job well done
• Employee stock purchase program
• Merchandise discounts
• Medical, dental, vision, and pharmacy coverage
• Tuition reimbursement
• Commuter benefits

Location

Working and Living in New York City

When you work at Victoria's Secret in New York City, you'll be at the heart of global fashion innovation and leadership. Our corporate offices are a creative hub of bold ideas, iconic branding, and visionary strategy. Here, we bring together gifted professionals in a wide variety of areas, including Product Development & Design, Merchandising & Planning, Marketing & Media Strategy, Digital & E-commerce, Creative Services, Asset Protection & Executive Security and Customer Experience Leadership. New York is also home to our flagship retail store with three floors of shopping, a champagne bar and much more. With a career at Victoria's Secret in New York, you'll enjoy an incomparable lifestyle where you'll be immersed in one of the most dynamic and exciting cities on Earth, known for its worldrenowned dining, shopping, entertainment and more.