Crystal Lounge Cocktail Server - Full Time

Cocktail Server Position

Primary duties and responsibilities include, but are not limited to, the following:

• Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
• Promote and document orders for drinks, reciting selections of all "call," and "premium" brands as requested, pass on order to Bartender, properly garnish and deliver to guest in a timely manner.
• Always maintain cleanliness and sanitation of guest areas and equipment including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
• Maintain proper and adequate set-up of bar daily, before, after and during shift.
• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Interact with co-workers and customers in a professional and polite manner.
• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities:

• Must be able to work in a team environment.
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, precision working, following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

Certificates and Licenses:

• Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

Education and/or Experience:

• Previous cocktail server experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Physical Demands:

• While performing the duties of this job, the team members are constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
• Must be able to constantly lift/carry 25lbs or less.
• The team members will constantly have repetitive use of both hands including light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Work performed indoors, alone, and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment.
• The noise level in the work environment is usually moderate but may be loud.
• Team Member may be exposed to vibrations, slippery surfaces, odor, and secondhand smoke.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Grand Sierra Resort and Casino